Guest Room Experience Specialist

Extended Stay America; Delta Manor (PA); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program

Job summary

Extended Stay America is seeking a Housekeeper to clean guest rooms in accordance with company guidelines and procedures, ensuring a top-notch guest experience. The role requires adherence to safety rules and quality standards, with responsibilities including maintaining carts, reporting issues, and assisting guests as needed.

You will also contribute to broader hotel cleanliness and participate in required training programs to support operations across locations.

Qualifications

• No prior experience or training necessary.

Responsibilities

• Cleans assigned guest rooms per standards.
• Maintains housekeeping carts and laundry areas.
• Stocks carts as directed by management.
• Reports maintenance issues to front desk or manager on duty.
• Reports any guest property left in checkout rooms to front desk or manager on duty.
• Assists guests with reasonable accommodations when possible.
• Follows safety and security policies and procedures.
• Completes Extended Stay University training.
• Cleans other areas of the hotel as assigned.
• Maintains overall hotel cleanliness.

Skills

Instructions comprehension

Effective communication

Time management

Good judgment

Job description

Extended Stay America is seeking a Housekeeper to clean guest rooms in accordance with company guidelines and procedures, ensuring a top-notch guest experience. The role requires adherence to safety rules and quality standards, with responsibilities including maintaining carts, reporting issues, and assisting guests as needed.

You will also contribute to broader hotel cleanliness and participate in required training programs to support operations across locations.