Guest Room Attendant — Weekly Pay & Perks

Extended Stay America; Lake Forest (CA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great working environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Discounts

Job summary

Extended Stay America is seeking a dedicated Housekeeper to maintain guest rooms to brand standards and ensure a positive guest experience. The role emphasizes cleanliness, safety, and courteous service in a hotel environment.

The successful candidate will follow established procedures, report maintenance needs, and support the front desk with guest requests as directed, contributing to a welcoming and orderly hotel atmosphere.

Qualifications

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.

Responsibilities

• Demonstrates and promotes a 100% commitment to providing the best possible experience for our guests and associates.
• Cleans assigned guest rooms with adherence to company standards, policies and procedures.
• Ensures housekeeping carts, cart rooms and laundry areas are maintained to company standard while in use.
• Stocks carts and cart rooms if necessary and or directed by management.
• Reports all maintenance issues directly to the front desk and/or manager on duty.
• Reports any remaining guest property in a check-out room directly to the front desk and manager on duty.
• Assists and provides reasonable accommodation in response to guest requests whenever possible and practical.
• Complies with all safety and security policies and procedures.
• Completes all required and annual Extended Stay University training.
• Assisting with cleaning other areas of the hotel as assigned by the manager including but not limited to, associate breakroom, guest laundry, fitness room, vending areas, stairwells and common areas.
• Responsible for maintaining overall hotel cleanliness.
• Other duties as assigned by the management team.

Skills

Understand instructions

Follow guidelines

Good judgment

Job description

Extended Stay America is seeking a dedicated Housekeeper to maintain guest rooms to brand standards and ensure a positive guest experience. The role emphasizes cleanliness, safety, and courteous service in a hotel environment.

The successful candidate will follow established procedures, report maintenance needs, and support the front desk with guest requests as directed, contributing to a welcoming and orderly hotel atmosphere.