Guest Room Attendant — Weekend Availability

Highgate; City of Rochester (NY); On-site; USD 18,000 - 25,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) Retirement Plan with employer-m

Paid holidays

Paid vacation

Paid sick leave

Job summary

Highgate explores an opening for a Room Attendant at Homewood Suites Rochester, NY. The role focuses on maintaining clean guestrooms and delivering courteous service to guests.

The position requires standing for long periods, physical ability to lift and move items, and weekend availability. Benefits include comprehensive insurance and retirement options; opportunity to join a global hospitality team with strong asset-management backing.

Qualifications

• High School diploma or equivalent and/or experience in a hotel or a related field preferred.
• Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Ability to stand during entire shift.
• Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
• Weekend availability (Saturday and Sunday) required.

Responsibilities

• Thoroughly clean guestrooms according to standards.
• Complete all pre-cleaning duties, including but not limited to, guest supplies, cleaning supplies, and linen for housekeeping cart set-up.
• Remove all trash and dirty linen from guestrooms and hallways.
• Keep all hallways, public areas and closets clean, neat and vacuumed
• Restock housekeeping cleaning cart for next day's use.
• Replenish chemical bottles.
• Report all missing items from room (i.e., irons/boards, hair dryers, etc.) to Housekeeping Supervisor/Manager.
• Report any maintenance repairs immediately to Housekeeping Supervisor/Manager.
• Handle items for “Lost and Found” according to the standards.
• Ensure overall guest satisfaction.

Skills

Communication skills

Stand/walk long shifts

Team collaboration

Attention to detail

Education

High School diploma or equivalent

Job description

Highgate explores an opening for a Room Attendant at Homewood Suites Rochester, NY. The role focuses on maintaining clean guestrooms and delivering courteous service to guests.

The position requires standing for long periods, physical ability to lift and move items, and weekend availability. Benefits include comprehensive insurance and retirement options; opportunity to join a global hospitality team with strong asset-management backing.