Guest Room Attendant - Mountain Retreat (Flexible Schedule)

Pyramid Global Hospitality; Kamas (UT); On-site; USD 24,796 - 27,552; Full time

Job summary

Pyramid Global Hospitality is seeking a Room Attendant at Black Rock Mountain Resort in Heber City, Utah. Join a team dedicated to guest satisfaction, cleanliness, and service excellence.

This role emphasizes attention to detail, reliability, and a positive attitude, with flexible scheduling including weekends and holidays. The compensation ranges from $18.00 to $20.00 per hour, reflecting the resort's commitment to competitive pay and guest experience.

Qualifications

• Previous housekeeping or cleaning experience preferred but not required (training will be provided).
• Neat appearance and a pleasant, professional demeanor.
• Strong attention to detail and a reliable, positive attitude.
• Ability to manage time effectively and maintain a steady pace throughout the shift.
• Ability to communicate effectively with guests and team members.
• Ability to read room numbers, dates, and basic written instructions.
• Willingness to work a flexible schedule including weekends and holidays.

Responsibilities

• Clean and prepare guest rooms and suites to resort standards, including making beds, vacuuming, dusting, mopping, and replenishing amenities.
• Engage warmly with guests encountered during the shift to ensure their stay is going well.
• Ensure all assigned rooms are completed on time and meet quality and consistency standards.
• Maintain a clean, orderly, and properly stocked work cart throughout the shift.
• Replace linens, towels, and supplies in accordance with resort standards and the Green Program.
• Practice safety standards and remain alert to potential hazards, reporting anything observed promptly.
• Follow all department procedures for key control, lost and found, and incident reporting.
• Handle all guest belongings and property with care and respect at all times.
• Maintain cleaning equipment and supplies in good working order and report any concerns to a supervisor.
• Report maintenance issues, damaged items, or safety concerns promptly.
• Work collaboratively with team members and other departments to support smooth daily operations.
• Remain alert, courteous, and helpful to guests and co-workers throughout the entire shift.
• Perform additional duties as requested by the Supervisor or Executive Housekeeper.
• Uphold Black Rock Mountain Resort's values of People First, Integrity, and Excellence in every interaction.

Skills

Attention to detail

Time management

Customer service

Communication

Professional demeanor

Job description

Pyramid Global Hospitality is seeking a Room Attendant at Black Rock Mountain Resort in Heber City, Utah. Join a team dedicated to guest satisfaction, cleanliness, and service excellence.

This role emphasizes attention to detail, reliability, and a positive attitude, with flexible scheduling including weekends and holidays. The compensation ranges from $18.00 to $20.00 per hour, reflecting the resort's commitment to competitive pay and guest experience.