Guest Room Attendant - Full-Time, On-site Resort

Caesars Entertainment; Valley Center (CA); Hybrid; USD 32,000 - 48,000; Full time

Job summary

Harrah's Resort Southern California in Valley Center, CA is seeking a Guest Room Attendant to join our hotel housekeeping team. This is a full-time, on-site position dedicated to maintaining clean, comfortable guest rooms and public spaces for a premier casino resort experience.

As part of Caesars Entertainment, you will follow cleaning standards and contribute to a consistently high guest experience in a fast-paced hospitality environment.

Job description

Guest Room Attendant- Full time, Hotel Housekeeping (Harrah's SoCal)

Valley Center, CA, United States (On-site)

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WE ARE HARRAH'S RESORT SOUTHERN CALIFORNIA

At Harrah's Resort Southern California, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Responsible for cleaning, sanitizing, and preparing guest rooms to the highest standards of cleanliness and presentation. This role ensures that every guest experiences a comfortable, safe, and inviting stay.

How You Will Create the Extraordinary

•Clean and service guest rooms according to departmental standards, including:
oVacuuming, dusting, wiping, and polishing surfaces.
oCleaning and sanitizing bathrooms, showers, and toilets.
oChanging linens, making beds, and replenishing amenities.
oRemoving trash and maintaining room organization and presentation.
•Ensure all assigned rooms meet cleanliness and inspection standards before guest entry.
•Provide courteous and professional service when interacting with guests.
•Make rollaway beds and deliver additional items as requested.
•Report maintenance issues, safety hazards, or lost and found items promptly.
•Complete deep-cleaning tasks and special projects as assigned.
•Maintain cleanliness and organization of housekeeping cards, supply closets, and equipment.
•Update room status and receive assignments using departmental communication tools or mobile devices (if applicable).
•Follow all safety, sanitation, and chemical-handling procedures.
•Participate in required safety and training programs.

What You Will Need

•Housekeeping or environmental service experience preferred.
•Strong attention to detail and commitment to high cleanliness standards.
•Excellent customer service skills and professional demeanor.
•Ability to work independently and in a team setting.
•Ability to follow instructions, respond to feedback, and communicate effectively with team members and supervisors.
•Ability to read, write and communicate in English is preferred.
•Must be available to work weekends, holidays, and variable shifts based on business needs
•Overtime or additional hours may be required during high-volume periods.

ADDITIONAL REQUIREMENTS

•Ability to push, pull, and lift up to 100 pounds.
•Frequent standing, walking, bending, kneeling, and reaching throughout the shift.
•Ability to maneuver through crowded casino areas and climb stairs as needed.
•Must be able to work in environments that may include:
oExposure to secondary smoke
oHigh heat (exceeding 85 F)
oCold temperatures (as low as 60 F)
•Ability to tolerate cleaning chemicals
•Ability to read and follow instructions on chemical labels and cleaning equipment.
•Continuous use of hands, finger movement, and wrist motion while cleaning.

About Us

Are you ready to join a team that embraces a Funner culture, blazes the trail, and commits to delivering Family-Style Service at every turn? Do you want to embark on an extraordinary adventure that combines learning with fun? AtHarrah’s Resort Southern California, we want you to become an integral part of our vision to create spectacular worlds that immerse, inspire, and connect you. Become a part of our team and bring your Funner spirit along with you!

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Harrah's Resort Southern California will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Harrah's Resort Southern California is an Equal Opportunity Employer. Harrah's Resort Southern California will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 88690
• Job Category Housekeeping and Laundry
• Job Schedule Full time
• Locations Harrah's Resort Southern California (On-site)