Guest Room Attendant: Care & Cleanliness Champion

Extended Stay America; Madison (WI); On-site; USD 27,000 - 36,000; Full time

Job summary

Extended Stay America in Madison, WI is seeking a dedicated Housekeeper to clean guest rooms to company standards and provide a welcoming experience for guests.

The role requires adherence to guidelines, safety policies, and completion of Extended Stay University trainings, with responsibilities including stocking carts, reporting maintenance issues, and assisting with additional hotel areas as needed.

Qualifications

• Understand instructions, policies, and guidelines and the ability to engage in effective communication with the manager and staff.
• Understand and follow guidelines, adhere to time objectives, productivity measurements and similar company standards and expectations.
• Apply good judgment at all times.

Responsibilities

• Clean assigned guest rooms according to company standards.
• Maintain housekeeping carts, cart rooms and laundry areas.
• Stock carts and cart rooms if necessary and directed by management.
• Report all maintenance issues to the front desk and/or manager on duty.
• Report any remaining guest property in a check-out room to the front desk and manager on duty.
• Assists and provides reasonable accommodation in response to guest requests when possible.
• Complies with all safety and security policies and procedures.
• Complete all required Extended Stay University training.

Skills

Communication

Policy adherence

Judgment

Job description

Extended Stay America in Madison, WI is seeking a dedicated Housekeeper to clean guest rooms to company standards and provide a welcoming experience for guests.

The role requires adherence to guidelines, safety policies, and completion of Extended Stay University trainings, with responsibilities including stocking carts, reporting maintenance issues, and assisting with additional hotel areas as needed.