Guest Room Attendant

Janko Hospitality; Naperville (IL); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Guest Room Attendant to join their team. In this role, you will be responsible for maintaining the cleanliness and organization of guest rooms and public areas, ensuring a welcoming environment for all guests. You will have the opportunity to showcase your attention to detail and customer service skills, making a positive impact on guest experiences. This full-time position offers a chance to grow within a supportive team, where your contributions are valued and recognized. If you have a passion for hospitality and a commitment to excellence, this is the perfect opportunity for you.

Benefits

1K Sign-On Bonus

Employee Discounts

Health Insurance

Paid Time Off

Flexible Scheduling

Qualifications

• Previous customer service or hotel experience required.
• Friendly demeanor and excellent communication skills.

Responsibilities

• Maintain and clean guestrooms while providing courteous service.
• Ensure public areas are clean and organized.

Skills

Customer Service

Attention to Detail

Time Management

Communication Skills

Education

High School Diploma or GED

Tools

Windows-based Software

Job description

Join to apply for the Guest Room Attendant role at Janko Hospitality

3 days ago Be among the first 25 applicants

Join to apply for the Guest Room Attendant role at Janko Hospitality

Job Description

The Room Attendant is responsible for maintaining and cleaning the guestrooms while providing attentive, courteous and efficient service to guests. They will also be responsible with keeping the Public Areas clean and organized.

• Must be able to work independently and follow instructions regarding priorities of tasks or functions.
• Responsible for key security: by properly adhering to key checkout procedures.
• Properly changes bed linens and making the bed up to standards
• Sanitizes and cleans restrooms, dusts all room surface, cleans mirrors, fixtures, and floors.
• Vacuums carpets, upholstered furniture, and/or draperies
• Emptying wastebaskets, cleaning ashtrays, and removing trash and waste to disposal areas.
• Sweep, scrub, and mop all areas. Dust and polish furniture and equipment.
• Replenish supplies such as glasses, linens, stationary, and bathroom amenities.
• Responsible for maintaining linen closets organized and stocked with all items needed
• Completes daily housekeeping reports as required by Housekeeping leaders to ensure flawless service
• Follows all established safety and security required. Must be able to work with cleaning chemicals.
• All other duties as assigned by management personnel to ensure overall guest satisfaction.
  
  
  

Job Description

The Room Attendant is responsible for maintaining and cleaning the guestrooms while providing attentive, courteous and efficient service to guests. They will also be responsible with keeping the Public Areas clean and organized.

Essential Duties

• Must be able to work independently and follow instructions regarding priorities of tasks or functions.
• Responsible for key security: by properly adhering to key checkout procedures.
• Properly changes bed linens and making the bed up to standards
• Sanitizes and cleans restrooms, dusts all room surface, cleans mirrors, fixtures, and floors.
• Vacuums carpets, upholstered furniture, and/or draperies
• Emptying wastebaskets, cleaning ashtrays, and removing trash and waste to disposal areas.
• Sweep, scrub, and mop all areas. Dust and polish furniture and equipment.
• Replenish supplies such as glasses, linens, stationary, and bathroom amenities.
• Responsible for maintaining linen closets organized and stocked with all items needed
• Completes daily housekeeping reports as required by Housekeeping leaders to ensure flawless service
• Follows all established safety and security required. Must be able to work with cleaning chemicals.
• All other duties as assigned by management personnel to ensure overall guest satisfaction.
  
  
  

CUSTOMER SERVICE AND GUEST SATISFACTION

• Maintain a high standard of personal appearance and proper uniform at all times
• Smile, acknowledge and greet guests in rooms and/or in passing
• Greet and assists guests and team members in a friendly manner with anything that they may need
• Performs other duties as assigned, requested, or deemed necessary by management
  
  
  

SAFETY AND SECURITY

• Report any suspicious activity of guest, visitors or staff
• Always Maintains security for guests and property by keeping room doors locked
• Perform duties in accordance with Safety and Security Policies
• Perform duties in accordance with OSHA and Blood Borne Pathogens regulations
  
  
  

Physical, Mental And Environmental Requirements

• Firm and simple grasping is an ongoing requirement for all aspects of work
• Lifting of supplies occurs occasionally, usually not more than 30 lbs. but may be up to 40 lbs.
• Able to stand and walk during the work day. Sitting is very limited.
• Reaching, pushing pulling and bending are required for all phases of work.
• Twisting of the body at the waist is required.
• Bending and stooping are required
• Crouching and kneeling are required
• Good vision is required
  
  
  

Skills, Educational Background And Experience

• High School Diploma, GED, or equivalent years of relevant work experience required
• Previous customer service or hotel experience required, “Hilton” Experience helpful.
• Friendly demeanor and excellent communication and customer service skills
• Good organizational and prioritization skills
• Prior computer experience using windows-based software preferred

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

Referrals increase your chances of interviewing at Janko Hospitality by 2x

Sign in to set job alerts for “Room Attendant” roles.

Housekeeper CDH Full-time Days 1K Sign-On Bonus

Housekeeper CDH Full-time Days 1K Sign-On Bonus

Housekeeper CDH Full-time Evenings 1K Sign-On Bonus

Housekeeper CDH Full time Days 1k Sign-On Bonus

Locker Room Attendant - Men's Locker Room

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.