Guest Room Attendant

Luminary Hotel & Co; Fayetteville (GA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Free meal

Growth opportunities

Job summary

Luminary Hotel & Co in Fayetteville, GA seeks a Guest Room Attendant to ensure top-quality cleanliness and minibar replenishment in line with Autograph Collection standards. You will collaborate with the housekeeping team to deliver exceptional guest experiences.

This full-time role requires a high school diploma or equivalent, prior hospitality or cleaning experience, and strong communication and guest-service skills. Training and growth opportunities are available.

Qualifications

• HS diploma or equivalent required.
• Prior hospitality or cleaning experience preferred.
• Excellent communication and customer-service skills.

Responsibilities

• Clean and sanitize assigned hotel rooms (dusting, vacuuming, beds, bathrooms, windows, mirrors, carpets, common areas).
• Replenish amenities including minibar.
• Report tech, maintenance, or room ware issues to Housekeeping Manager.
• Interact with guests professionally and assist with requests.
• Assist guests with special amenity or room-ware needs.
• Maintain cleanliness/organization of housekeeping office and storage; restock carts daily.
• Perform turndown service as requested.
• Report suspicious activity or irregular behavior.
• Review daily board and refresh stayover rooms.
• Other duties as assigned.

Skills

Hospitality experience

Cleaning experience

Excellent communication

Customer service

Technology use (tablets, iPads)

Organizational skills

Take initiative / work with limited监督

Ownership mentality

Ability to work quickly

Education

High school diploma or equivalent

Tools

Hospitality tech (tablets/iPads)

Job description

## Guest Room AttendantApply: Fayetteville, GA: Full time: Posted Yesterday: JR103113# **We’re looking for enthusiastic, fun, and energetic people who take the work seriously, but not themselves. Let’s see if we’re a fit. We hope so.**The Guest Room Attendant will be responsible for the overall room cleanliness as well as replenishment of mini bar amenities to ensure exceptional service to all guests that is consistent and continually in accordance with the Autograph Collection standards under the franchise of Mainsail Lodging and Development**What you have*** Highschool diploma or equivalent* Previous hospitality experience* Prior experience in a cleaning position* Excellent communication skills, both verbal and written* Strong customer service skills* Ability to use technology, e.g., computers, tablets, iPads* Organizational skills* Proven experience in working quickly and efficiently* Ability to take initiative and handle assignments with limited supervision* A sense of ownership in everything that you do**What you’ll do*** Clean and sanitize assigned hotel rooms to include: dusting, vacuuming, changing bed linens, cleaning windows, mirrors, cleaning bathrooms, vents, lobby areas, walls, carpets, and common areas within shift time requirements* Replenish amenities within guest rooms, including toiletries and minibar* Report any technology, maintenance, or room ware issues to Housekeeping Manager* Interact with all hotel guests in a professional matter; assist as needed and share hotel knowledge* Assist guests with any special requests, including amenities or any room ware needs* Maintain cleanliness and organization of the housekeeping office and storage area. Ensure carts are cleaned and restocked daily* Perform turndown service as requested by guest* Report any suspicious activity, unusual items, or irregular behavior* Review daily board and refresh stay over rooms* Other necessary duties as reasonably assigned**Physical Demand*** Ability to sit or stand for extended periods of time* Ability to bend* Ability to lift, pull 50 lbs* Ability to communicate clearly* Ability to work long hours as needed**Mental Demands*** Make sound judgments quickly* Work on multiple tasks, making appropriate progress towards deadlines* Able to work independently, take direction, and provide direction to others* Manage differing personalities within the property, the resort, and the community* Maintain the highest degree of confidentiality* Ability to work effectively in stressful, high pressure situations* Ability to effectively handle challenges in the workplace, including anticipating, preventing, identifying, and solving problems as necessary### Mainsail is an Equal Opportunity Employer and it does not discriminate on the basis of actual or perceived race, color, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity expression (including transgender status), sexual orientation, marital status, parental status, military service and veteran status, political affiliation, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.### About UsMainsail Lodging & Development is an award-winning, Tampa, Florida-based company specializing in hotel, furnished housing, and resort property management and development, marketing and sales. An established company with a dynamic entrepreneurial spirit, Mainsail prides itself in finding unique lodging opportunities with a purpose and applying its passion and expertise to each project. Find your dream career within an impressive portfolio of top-branded properties throughout the southeastern United States and Caribbean. Each Mainsail property inspires guests with a distinct character and meticulously crafted, sophisticated style, from a private island resort, and urban culinary showplaces, to waterfront marvels, boutique southern hotels, and a historic jazz era icon. Stay Sojo, Mainsail’s newest brand, provides short-term furnished living options across the country, while Mainsail Vacation Rentals manages a collection of private, luxury vacation homes in Florida. A bright future with stellar benefits awaits!### Our BenefitsWe have a comprehensive and competitive benefits program:* Medical, Dental & Vision* HSA & Flexible Spending Account* Basic Life & Disability Plan* 401(k) Retirement Plan* Paid Time Off & Volunteer Time Off* Holiday Pay & Bereavement Leave* Growth & Development Opportunities* Tuition Reimbursement* Employee Assistance Program* Travel Discounts for hotel team members through Marriott Explore Program* **FREE** meal (full-service hotel team members only)