Guest Room Attendant

Four Seasons; Austin (TX); On-site; USD 20,664,000 - 30,307,000; Full time

Benefits offered by this job

FREE Medical, Dental and Vision after

Job summary

Four Seasons Hotel Austin is seeking a Guest Room Attendant to join our Rooms Team. You will clean guest rooms to exact standards, restock amenities, and interact with guests to ensure they are welcomed, comfortable, and well cared for.

We value teamwork, strong communication, and dedication to outstanding service. This role requires US work authorization and flexibility to work mornings, evenings, weekends, and holidays.

Qualifications

• One to two years' experience in Housekeeping or Laundry.
• Strong communication and guest-service skills.
• US work authorization required.

Responsibilities

• Clean guest rooms to exact standards and restock amenities.
• Interact with guests to ensure hospitality and comfort.
• Maintain cleanliness across all guest room areas.

Skills

Strong communication

Guest-service

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Austin's particular brand of cool is evident in every detail of our lakeside retreat, as unique as the city itself. Poised in the heart of downtown- on the banks of Lady Bird Lake-the Hotel offers a convenient escape for those looking to explore Austin's iconic happenings from a secluded oasis. Offering 286 total guest rooms and suites, two award-winning dining outlets (Ciclo and Live Oak), a luxury spa, and 17,121 sq. ft. (1,591 m2) of event space, we remain one of Austin's first and longest-standing luxury hotels. Guests come for our legendary service and well-appointed accommodations and then return for our exciting seasonal activations and ever-evolving food and beverage offerings.

About the role

Four Se asons Hotel Austin is seeking a Guest Room Attendant to join our dynamic Rooms Team. The ideal candidate will have excitement and dedication in serving our guests. Satisfying our guests depends on the united efforts of many, we are most effective when we work together cooperatively, respecting each other's contribution and importance.

What you will do

Our guestroom attendants clean guest rooms to exact standards, follow the set number of guest rooms to clean during each shift; clean, dust, and sanitize all areas of the Guest Room. Restock used amenities such as shampoo, lotions, cotton balls, etc. Interact with guests making them feel welcomed, comfortable and well taken care of by handling all guest interactions with the highest level of hospitality; accommodating any special requests.

What you bring

• One to two years' experience working in Housekeeping or Laundry preferred


• Strong communication skills


• Work authorization in the United States

What we offer:

COMPLIMENTARY

• FREE Medical, Dental and Vision Insurance after 30 days !!!


• Room night stays at Four Seasons Worldwide


• Employee meals prepared by the Four Seasons Culinary Team


• Dry cleaning and alteration of employee uniforms


• Parking in Downtown Austin during work shifts

DISCOUNTED

• Discounted public transportation options


• Four Seasons beds and bedding


• Gold's Gym membership

ADDITIONAL

• Vacation, Sick, Twelve (12) Paid Holidays


• 401k participation with a company matching program


• 100% Company-Paid Parental Leave


• Growth opportunities within Four Seasons

Schedule & Hours:

As our hotel is open 24/7, 365 days a year, we expect our Guest Room Attendants to be flexible in working mornings, evenings, weekends, and holidays.

The greatest strength of Four Seasons is the diversity of our people. Celebrating diversity ensures a strong culture as we build on our foundation of the Golden Rule. The Four Seasons culture journey is continuing to grow with our Diversity, Inclusion and Belonging focus.

Four Seasons is an Equal Opportunity, Afflative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal