Reservations Agent

Sheraton Kauai Coconut Beach Resort; Kapaa (HI); On-site; USD 34,000 - 37,000; Full time

Benefits offered by this job

Hotel discounts

Tuition reimbursement

Paid time off

Job summary

Sheraton Kauai Coconut Beach Resort in Kapaa, Hawaii seeks a friendly Reservations Agent to help guests plan memorable stays. You will handle bookings, answer questions, and provide excellent service with an aloha spirit.

The ideal candidate has a high school diploma, hospitality or customer service experience, and strong communication and multitasking skills. Flexibility to work weekends and holidays is required, and you will use reservation software to manage guest requests, ensuring

Qualifications

• High school diploma or equivalent
• Previous experience in hospitality or customer service preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent organizational skills and attention to detail
• Basic computer skills and experience with reservation software
• Ability to work flexible hours, including weekends and holidays
• Positive attitude and willingness to learn and grow in the role

Skills

Customer service

Communication

Multitasking

Organizational skills

Positive attitude

Education

High school diploma or equivalent

Tools

Reservation software

Job description

Property Description

Sheraton Kauai Coconut Beach Resort is a stunning beachfront property located in the idyllic island of Kauai, Hawaii, offering an exciting and tropical work environment. As a job applicant, joining the team at Sheraton Kauai Coconut Beach Resort means being part of a world-class resort known for its breathtaking ocean views, pristine beaches, and Hawaiian hospitality. The resort offers a range of employment opportunities, from guest services to culinary and recreation, providing a diverse and enriching career path. Sheraton Kauai Coconut Beach Resort is committed to creating a warm and welcoming work culture that values the spirit of aloha, teamwork, and exceptional guest experiences. Employees can expect to work in a breathtaking setting, where they can showcase their skills, immerse themselves in the local culture, and create memorable experiences for guests. Joining the team at Sheraton Kauai Coconut Beach Resort presents a unique opportunity to be part of a luxurious and tropical resort that offers a truly unforgettable experience for both guests and team members alike.

Overview

We are looking for a Reservations Agent to join our dynamic team! As a Reservations Agent, you will be responsible for providing exceptional customer service and assisting guests in booking their stay with us. The ideal candidate is energetic, passionate about hospitality, and possesses exceptional communication and organizational skills. You must have a positive attitude, be detail-oriented, and have the ability to multitask in a fast-paced environment. If you're looking for an opportunity to showcase your talent and grow with a leading company in the hospitality industry, we invite you to apply today!

Qualifications

• High school diploma or equivalent
• Previous experience in hospitality or customer service preferred
• Strong communication and interpersonal skills
• Ability to multitask in a fast-paced environment
• Excellent organizational skills and attention to detail
• Basic computer skills and experience with reservation software
• Ability to work flexible hours, including weekends and holidays
• Positive attitude and willingness to learn and grow in the role

Benefits

Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners’ mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company’s heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.

Inkeeping with the company’s heritage of delivering value to its owners and team members, Davidson offers a rich benefit program with a variety of benefits designed to enrich the lives and well-being of our team members and their families.

• Multiple Tiers of Medical Coverage
• Dental & Vision Coverage
• 24/7 Teledoc service
• Free Maintenance Medications
• Pet Insurance
• Hotel Discounts
• Tuition Reimbursement
• Paid Time Off (vacation, sick, bereavement, and Holidays).
• 401K Match

Working at Davidson is like nowhere else. It’s less of a job, more of a calling. It’s part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.

EEO AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation

Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

Salary Range

USD $25.00 - USD $27.00 /Hr.