Guest Reservations Specialist

Chawla Pointe LLC; Mississippi; Presencial; USD 25 000 - 36 000; Tempo integral

Resumo da oferta

Chawla Pointe LLC seeks a Reservation Agent to respond to guest inquiries and manage reservations received by mail, phone, telex, cable, fax, or central reservation systems. The role involves preparing confirmation letters, processing deposits, and coordinating with the front desk to ensure accurate arrival and occupancy records.

The candidate should have a high school diploma and be proficient in English, with the ability to speak, read, write, and understand the workplace language.

Qualificações

• High school graduate or equivalent.
• Must be able to speak, read, write, and understand the primary language used in the workplace.

Responsabilidades

• Processes reservations by mail, telephone, telex, cable, fax or central reservation systems referral.
• Processes reservations from sales office, other hotel departments, and travel agents.
• Knows room types, locations, layouts, rates, and package benefits.
• Creates and maintains reservation records by date of arrival and alphabetical listing.
• Communicates reservation information to the front desk and handles cancellations and modifications.

Formação académica

High school diploma

Descrição da oferta de emprego

Chawla Pointe LLC seeks a Reservation Agent to respond to guest inquiries and manage reservations received by mail, phone, telex, cable, fax, or central reservation systems. The role involves preparing confirmation letters, processing deposits, and coordinating with the front desk to ensure accurate arrival and occupancy records.

The candidate should have a high school diploma and be proficient in English, with the ability to speak, read, write, and understand the workplace language.