Guest Reservations & Sales Specialist

Bar W Guest Ranch; Whitefish (MT); On-site; USD 22,041 - 30,307; Full time

Job summary

Bar W Guest Ranch in Whitefish, Montana is looking for a Sales/Reservation Agent. This role involves communicating with future guests, booking tours, and managing guest needs. The ideal candidate will have excellent communication and sales skills, with a strong focus on customer service. Knowledge of POS systems like Peek Pro is advantageous. Responsibilities include responding to inquiries, processing payments, and maintaining guest information. This position is vital to providing exceptional experiences for our guests.

Qualifications

• Friendly ability to develop quick relationships and trust with customers.
• Self-starter who can lead by example.
• Must be responsible and trustworthy.

Responsibilities

• Respond promptly to guest inquiries via multiple channels.
• Explain tours and attributes of the tour catalog.
• Qualify customer needs and make recommendations.
• Organize guest billing and process payments accurately.
• Handle guest cancellations and billing issues.

Skills

Excellent communication skills

Sales ability

Knowledge of POS systems

Ability to multitask

Self-starter

Tools

Peek Pro

Point of Sales Systems

Job description

Bar W Guest Ranch in Whitefish, Montana is looking for a Sales/Reservation Agent. This role involves communicating with future guests, booking tours, and managing guest needs. The ideal candidate will have excellent communication and sales skills, with a strong focus on customer service. Knowledge of POS systems like Peek Pro is advantageous. Responsibilities include responding to inquiries, processing payments, and maintaining guest information. This position is vital to providing exceptional experiences for our guests.