Luxury Front Desk Concierge | Guest Experience Pro

Knightsbridge Capital Corporation; Greenough (MT); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

401K with Employer Match

Paid Time Off

Career Development

Life Insurance

Employee Assistance Program

Referral Bonus

Carpool Reimbursement

Employee Discounts

Employee Lunch Provided

Job summary

Paws Up Montana is seeking a Front Desk Agent to join their team at their luxury ranch resort in Greenough, MT. The ideal candidate will deliver exceptional guest service while managing requests and complaints to ensure every guest has a memorable experience.

This role offers a competitive hourly salary of $20.00 and comes with excellent benefits including a 401K plan, paid time off, and various employee discounts. If you're passionate about hospitality, we want to hear from you!

Qualifications

• Knowledge of world class hospitality preferred.
• Current driver's license with two years driving experience.

Responsibilities

• Greet guests with professionalism, warmth and courtesy.
• Ensure an efficient arrival and departure process.
• Provide clear and accurate information about the hotel services.
• Anticipate guests' needs and acknowledge preferences.
• Handle complaints with discretion and provide solutions.
• Accurately handle cashiering and billing processes.
• Manage special requests.

Skills

Hospitality knowledge

Professional communication

Job description

Paws Up Montana is seeking a Front Desk Agent to join their team at their luxury ranch resort in Greenough, MT. The ideal candidate will deliver exceptional guest service while managing requests and complaints to ensure every guest has a memorable experience.

This role offers a competitive hourly salary of $20.00 and comes with excellent benefits including a 401K plan, paid time off, and various employee discounts. If you're passionate about hospitality, we want to hear from you!