Ranch Front Desk Concierge — Guest Experience

Auric Road LMR Management LLC; Big Sky (MT); On-site; USD 21,000 - 32,000; Full time

Job summary

Lone Mountain Ranch in Big Sky, Montana seeks a Front Desk Attendant to warmly welcome guests from check-in through departure. You’ll coordinate reservations, transportation, dining, and activities, delivering thoughtful service and personalized recommendations.

The role involves using our PMS, maintaining guest information, and collaborating with other departments to ensure a seamless stay in a stunning outdoor setting. Evening, weekend, and holiday availability is expected.

Qualifications

• Experience in hospitality or guest-facing roles.
• Strong communication and interpersonal skills.
• Ability to prioritize multiple tasks and stay organized.

Responsibilities

• Greet guests with warmth and professionalism.
• Assist guests with questions, reservations, and itineraries.
• Coordinate transportation, dining, and activities as needed.
• Maintain accurate guest information in the PMS and other records.
• Ensure a clean, welcoming front desk and lobby area.

Skills

Hospitality

Customer Service

Communication

Organization

Driver's License

Education

High School Diploma

Tools

PMS

Reservation System

Job description

Lone Mountain Ranch in Big Sky, Montana seeks a Front Desk Attendant to warmly welcome guests from check-in through departure. You’ll coordinate reservations, transportation, dining, and activities, delivering thoughtful service and personalized recommendations.

The role involves using our PMS, maintaining guest information, and collaborating with other departments to ensure a seamless stay in a stunning outdoor setting. Evening, weekend, and holiday availability is expected.