Guest Reservations & Events Coordinator

FOREST HOME CHRISTIAN CAMPS; California, Northern (MO, KY); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Forest Home Christian Camps is seeking a Reservations Specialist to manage year-round registration and reservations for program guests. You will deliver excellent customer service, maintain accurate data in CircuiTree and CRM systems, and support church partners and ministry organizations throughout the event planning lifecycle.

You will collaborate with Operations, Program Directors, and the Partnerships Team to ensure a high-quality guest experience and faithful execution of Forest Home’s

Qualifications

• 3+ years of experience in guest services, reservations, event coordination, or related field.
• Strong interpersonal communication skills and commitment to hospitality.
• Highly organized with attention to detail and follow-through.
• Proficient in CRM, registration, or reservations software.
• Ability to manage multiple deadlines in a dynamic environment.

Responsibilities

• Assist partners and families with reservations, inquiries, and documentation.
• Maintain accurate reservation data in CircuiTree, HubSpot, and ClickUp.
• Prepare itineraries, reports, forms, and financial documents with confidentiality.
• Process paperwork including medical consents and campership apps.
• On-site check-in and event readiness coordination.
• Serve as primary contact for groups, providing timely communication.
• Train and guide group leaders through the reservation process.
• Supervise seasonal Reservations staff and schedule workload.

Skills

Guest services

Event coordination

CRM software

Communication

Tools

CircuiTree

HubSpot

ClickUp

Job description

Forest Home Christian Camps is seeking a Reservations Specialist to manage year-round registration and reservations for program guests. You will deliver excellent customer service, maintain accurate data in CircuiTree and CRM systems, and support church partners and ministry organizations throughout the event planning lifecycle.

You will collaborate with Operations, Program Directors, and the Partnerships Team to ensure a high-quality guest experience and faithful execution of Forest Home’s