Guest Reservations Concierge — Year Round

Aramark; Stone Mountain (GA); On-site; USD 44,083,200 - 55,104,000; Full time

Benefits offered by this job

On-the-job training

Job summary

Aramark in Stone Mountain, GA is hiring an Inbound Reservations Agent for year-round work. You will assist guests with lodging, tours, and activities, and handle general inquiries while delivering world-class service.

Successful agents build rapport, know our destinations, and generate excitement. A high school diploma or GED is required; bilingual is a plus. Hours 9am-6pm, seven days a week. Training provided; this is an in-person role at Stone Mountain Park.

Qualifications

• Dependable and punctual with strong interpersonal skills.
• Flexible with shifts and open availability during operating hours.
• Ability to learn quickly in a fast-paced, service-driven environment.

Responsibilities

• Provide excellent guest service and assist with reservations.
• Upsell and cross-sell to increase bookings.
• Handle inquiries with clear communication and problem-solving.
• Maintain professional, positive demeanor and attendance.

Skills

Communication skills

Customer service

Sales aptitude

Education

High school diploma or GED

Tools

Microsoft Outlook

Job description

Aramark in Stone Mountain, GA is hiring an Inbound Reservations Agent for year-round work. You will assist guests with lodging, tours, and activities, and handle general inquiries while delivering world-class service.

Successful agents build rapport, know our destinations, and generate excitement. A high school diploma or GED is required; bilingual is a plus. Hours 9am-6pm, seven days a week. Training provided; this is an in-person role at Stone Mountain Park.