Guest Services Cashier & Reservations Associate

Aramark; Stone Mountain (GA); On-site; USD 17,000 - 25,000; Full time

Job summary

The Hospitality Worker I at Aramark in Stone Mountain Park and Attractions is responsible for ensuring guest satisfaction by assisting with reservations, handling transactions, and addressing guest needs with vigor.

Essential duties include greeting guests, booking registrations, operating a register or software for cash and card transactions, answering calls and emails, and maintaining a positive attitude while delivering outstanding service in a dynamic park environment.

Qualifications

• Previous guest services experience preferred.
• Demonstrates excellent customer service skills.
• Demonstrates interpersonal and communication skills, both verbal and written.
• Demonstrate organizational skills, accuracy, and attention to detail.

Responsibilities

• Greet and provide customer service to guests while anticipating their needs
• Book reservations and coordinate registration
• Operate a register and/or software system to complete cash and credit card transactions
• Answers phone calls and emails and delivers messages as needed
• Maintains excellent customer service and a positive attitude towards guests, customers, clients, co-workers, etc.
• Other duties and tasks as assigned by manager

Skills

Customer service

Cash handling

Reservation bookings

Phone support

Job description

The Hospitality Worker I at Aramark in Stone Mountain Park and Attractions is responsible for ensuring guest satisfaction by assisting with reservations, handling transactions, and addressing guest needs with vigor.

Essential duties include greeting guests, booking registrations, operating a register or software for cash and card transactions, answering calls and emails, and maintaining a positive attitude while delivering outstanding service in a dynamic park environment.