Guest Reservation Specialist - Luxury Winery & Resort

Chateau Elan; Braselton (GA); Hybrid; USD 32,000 - 46,000; Full time

Benefits offered by this job

Discount hotel stays

Discount spa services

Discount golf

Discount food & beverage

YouDecide program access

Job summary

Chateau Elan in Braselton, GA, seeks a courteous Reservation Agent to assist guests through the booking process, answer inquiries, and verify details with a friendly, professional approach. You will use the property’s reservation system to input data, confirm availability, and relay information on rates, deposits, and transportation options.

This on-site, full-time role emphasizes clear communication, patience, and accuracy.

Qualifications

• Answer calls and greet guests with a friendly, professional manner.
• Provide information on availability, rates, and directions.
• Input and retrieve data using the reservation system.

Responsibilities

• Assist guests during the reservation process and verify details.
• Input guest information accurately and confirm bookings.
• Provide information about hotel facilities, transportation and services.

Skills

Customer service

Communication

Typing 40 WPM

Tools

Computer Reservation System

Job description

Chateau Elan in Braselton, GA, seeks a courteous Reservation Agent to assist guests through the booking process, answer inquiries, and verify details with a friendly, professional approach. You will use the property’s reservation system to input data, confirm availability, and relay information on rates, deposits, and transportation options.

This on-site, full-time role emphasizes clear communication, patience, and accuracy.