Guest Relations Cashier — Flexible Shifts & Friendly Service

Bally's; Baton Rouge (LA); On-site; USD 17,000 - 24,000; Full time

Job summary

Bally's in Baton Rouge is seeking a friendly Guest Relations Associate to welcome guests, assist with inquiries, and help ensure a memorable visit.

You will handle cash transactions, verify IDs, and maintain accuracy in daily cash handling while upholding company policies and delivering exceptional service to every guest. Experience in gaming is a plus and a professional demeanor is essential.

Qualifications

• A high school diploma or GED equivalent is preferred.
• Excellent teamwork, interpersonal, guest service, written and verbal communication skills are required.
• Professional demeanor and presence when interacting with guests and team members.
• Gaming industry experience is preferred.

Responsibilities

• Build guest relations by welcoming guests and ensuring a positive experience.
• Handle cash and ticket transactions with accuracy and courteous service.
• Resolve guest inquiries and complaints while maintaining guest relationships.
• Work with the team to meet department and company standards and policies.

Skills

Guest relations

Cash handling

Customer service

Interpersonal skills

Teamwork

Verbal communication

Written communication

Education

High School Diploma or GED

Job description

Bally's in Baton Rouge is seeking a friendly Guest Relations Associate to welcome guests, assist with inquiries, and help ensure a memorable visit.

You will handle cash transactions, verify IDs, and maintain accuracy in daily cash handling while upholding company policies and delivering exceptional service to every guest. Experience in gaming is a plus and a professional demeanor is essential.