Guest Recreation Lead & Guides Supervisor - Yosemite

First Light Resorts; California; On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Paid time off

Healthcare benefits available within -

401K eligible with company match after

Regular work schedule with specific 2-

Job summary

First Light Resorts in Yosemite National Park, CA seeks an Assistant Guided Recreation Manager to deliver exceptional guest service and oversee guided recreation operations. The role emphasizes front desk excellence, reservations oversight, and coordinating naturalist guides in a remote, outdoor environment.

Ideal candidates bring customer-service experience, an eagerness to grow in hospitality leadership, and a willingness to live and work in a lodge setting near iconic scenery.

Qualifications

• Front desk or guest services experience preferred.
• Experience with reservations and tour bookings is a plus.
• Ability to multitask and maintain guest service standards.

Responsibilities

• Provide guests with respectful, compassionate service and the best in hospitality.
• Maintain excellent written, verbal, and computer skills.
• Assist guests with requests and/or complaints after regular hours.
• Oversee Naturalist Guides and ensure vehicle cleanliness and equipment upkeep.
• Coordinate maintenance of tour vehicles and equipment.

Skills

Guest service

Front desk experience

Reservations experience

Multitasking

Education

High School Diploma or GED

College degree a plus

Tools

Tour booking systems

Job description

First Light Resorts in Yosemite National Park, CA seeks an Assistant Guided Recreation Manager to deliver exceptional guest service and oversee guided recreation operations. The role emphasizes front desk excellence, reservations oversight, and coordinating naturalist guides in a remote, outdoor environment.

Ideal candidates bring customer-service experience, an eagerness to grow in hospitality leadership, and a willingness to live and work in a lodge setting near iconic scenery.