Guest-Ready Vacation Property Caretaker

Better Talent; Miramar Beach (FL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Unit Growth Bonus

Paid time off

Life insurance

Dental and Vision insurance

Retirement benefits or accounts

Long term and Short term disability

Wellness programs

Employee recognition programs

Commuting/travel assistance

Job summary

Gibson Beach Rentals, Inc. is seeking a Property Caretaker to help ensure our vacation rental portfolio meets high standards for quality, presentation, maintenance, cleanliness, and guest readiness.

You will work with Housekeeping, Maintenance, Guest Services, and Operations to identify needs, coordinate follow-up, support inspections, report concerns, and help resolve issues in a timely manner. You may assist with property improvements and vendor access as needed.

Qualifications

• 1+ years minimum experience in property management, vacation rentals, hospitality, real estate, homeowner relations, account management, or customer service.
• Experience communicating professionally with homeowners, clients, guests, or customers.
• Demonstrated ability to build and maintain strong professional relationships through communication, responsiveness, and follow-through.
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Excellent problem-solving skills and the ability to navigate challenges with professionalism and sound judgment.
• Comfortable coordinating with multiple departments and stakeholders to achieve successful outcomes.
• Proficiency with technology platforms, property management software, CRM systems, Breezeway, and Microsoft Office or Google Workspace.
• Valid driver's license and reliable transportation.
• Ability to conduct property inspections and travel throughout the portfolio as needed.

Responsibilities

• Communicate with assigned homeowners as needed regarding property-specific matters, providing timely and professional updates when appropriate.
• Build strong, long-term homeowner relationships through responsiveness, follow-through, and proactive service.
• Follow up on homeowner requests, concerns, and open items to ensure timely resolution.
• Communicate property updates, maintenance recommendations, guest feedback, and operational insights.
• Identify opportunities to improve homeowner satisfaction and strengthen owner retention.
• Monitor assigned properties to ensure they are well-maintained, guest-ready, and meeting company standards.
• Conduct property inspections and document maintenance needs, housekeeping concerns, and recommended improvements.
• Review guest and homeowner feedback to identify recurring issues and opportunities for improvement.
• Assist with coordinating repairs, deep cleans, inspections, preventative maintenance, and property improvement projects.
• Support the onboarding of new properties into the rental program.
• Partner with Housekeeping, Maintenance, Guest Services, and Operations to address property needs.
• Coordinate and follow up on work orders, maintenance requests, and operational concerns.
• Maintain accurate records, inspection reports, photos, and homeowner communication notes.
• Help resolve guest-impacting property issues quickly and professionally.
• Support initiatives that improve property performance, guest satisfaction, and portfolio growth.

Skills

Property management experience

Customer service

Professional communication

Organizational skills

Time management

Problem solving

Cross-department coordination

Technology proficiency

Driver's license

Tools

Breezeway

CRM systems

Microsoft Office

Google Workspace

Property management software

Job description

Gibson Beach Rentals, Inc. is seeking a Property Caretaker to help ensure our vacation rental portfolio meets high standards for quality, presentation, maintenance, cleanliness, and guest readiness.

You will work with Housekeeping, Maintenance, Guest Services, and Operations to identify needs, coordinate follow-up, support inspections, report concerns, and help resolve issues in a timely manner. You may assist with property improvements and vendor access as needed.