Property Caretaker

Better Talent; Miramar Beach (FL); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Unit Growth Bonus

Paid time off

Life insurance

Dental and Vision insurance

Retirement benefits or accounts

Long term and Short term disability

Wellness programs

Employee recognition programs

Commuting/travel assistance

Job summary

Gibson Beach Rentals, Inc. is seeking a Property Caretaker to help ensure our vacation rental portfolio meets high standards for quality, presentation, maintenance, cleanliness, and guest readiness.

You will work with Housekeeping, Maintenance, Guest Services, and Operations to identify needs, coordinate follow-up, support inspections, report concerns, and help resolve issues in a timely manner. You may assist with property improvements and vendor access as needed.

Qualifications

• 1+ years minimum experience in property management, vacation rentals, hospitality, real estate, homeowner relations, account management, or customer service.
• Experience communicating professionally with homeowners, clients, guests, or customers.
• Demonstrated ability to build and maintain strong professional relationships through communication, responsiveness, and follow-through.
• Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.
• Excellent problem-solving skills and the ability to navigate challenges with professionalism and sound judgment.
• Comfortable coordinating with multiple departments and stakeholders to achieve successful outcomes.
• Proficiency with technology platforms, property management software, CRM systems, Breezeway, and Microsoft Office or Google Workspace.
• Valid driver's license and reliable transportation.
• Ability to conduct property inspections and travel throughout the portfolio as needed.

Responsibilities

• Communicate with assigned homeowners as needed regarding property-specific matters, providing timely and professional updates when appropriate.
• Build strong, long-term homeowner relationships through responsiveness, follow-through, and proactive service.
• Follow up on homeowner requests, concerns, and open items to ensure timely resolution.
• Communicate property updates, maintenance recommendations, guest feedback, and operational insights.
• Identify opportunities to improve homeowner satisfaction and strengthen owner retention.
• Monitor assigned properties to ensure they are well-maintained, guest-ready, and meeting company standards.
• Conduct property inspections and document maintenance needs, housekeeping concerns, and recommended improvements.
• Review guest and homeowner feedback to identify recurring issues and opportunities for improvement.
• Assist with coordinating repairs, deep cleans, inspections, preventative maintenance, and property improvement projects.
• Support the onboarding of new properties into the rental program.
• Partner with Housekeeping, Maintenance, Guest Services, and Operations to address property needs.
• Coordinate and follow up on work orders, maintenance requests, and operational concerns.
• Maintain accurate records, inspection reports, photos, and homeowner communication notes.
• Help resolve guest-impacting property issues quickly and professionally.
• Support initiatives that improve property performance, guest satisfaction, and portfolio growth.

Skills

Property management experience

Customer service

Professional communication

Organizational skills

Time management

Problem solving

Cross-department coordination

Technology proficiency

Driver's license

Tools

Breezeway

CRM systems

Microsoft Office

Google Workspace

Property management software

Job description

Gibson Beach Rentals, Inc. is a locally rooted short-term vacation rental management company serving some of the most sought-after destinations along Florida's Emerald Coast, including Destin, Sandestin, Miramar Beach, and Panama City Beach.

For years, Gibson Beach Rentals has helped guests create memorable beach vacations while providing owners with trusted, professional property management. Our portfolio includes premier vacation homes and condos located in well-known resort communities such as Sandestin Golf & Beach Resort, TOPS'L Beach & Racquet Resort, Silver Shells Beach Resort & Spa, and properties along Old Highway 98.

At Gibson Beach Rentals, hospitality is at the heart of everything we do. We take pride in delivering exceptional guest experiences, maintaining high standards for the properties we manage, and building strong relationships with our owners, guests, and team members.

We are looking for hardworking, dependable, and service-minded individuals who want to be part of a team that values professionalism, communication, accountability, and genuine hospitality. Whether you are assisting guests, supporting owners, maintaining properties, or helping behind the scenes, every role plays an important part in creating a seamless vacation experience.

Joining Gibson Beach Rentals means becoming part of a dedicated team that cares about doing the job right, supporting one another, and representing one of the most respected vacation rental brands on the Emerald Coast.

Position Summary

The Property Caretaker is responsible for helping ensure a portfolio of vacation rental properties consistently meets Gibson Beach Rentals' standards for quality, presentation, maintenance, cleanliness, and guest readiness.

This role works closely with Housekeeping, Maintenance, Guest Services, and Operations to identify property needs, coordinate follow-up, support inspections, report concerns, and help resolve issues in a timely manner. The Property Caretaker may also assist with property improvement initiatives, vendor access, supply needs, and other operational tasks that support the overall care and performance of each property.

The Property Caretaker is not the primary point of contact for homeowners. However, the individual may communicate with homeowners when appropriate or necessary based on specific property needs, scheduled work, access coordination, or other operational matters.

Success in this role requires strong organization, attention to detail, reliability, and the ability to manage multiple priorities. The ideal candidate takes ownership of assigned tasks, communicates clearly with internal teams, identifies concerns before they become larger issues, and follows through to completion.

As a representative of Gibson Beach Rentals, the Property Caretaker plays an important role in maintaining property standards, supporting a positive guest experience, and protecting the condition and long-term value of the homes in our rental portfolio.

Why This Role Matters

At Gibson Beach Rentals, our homeowners trust us with some of their most valuable assets. As a Property Caretaker, you will help protect those investments by ensuring properties are maintained to the highest standards while delivering the communication, responsiveness, and attention to detail our homeowners expect.

Your ability to build trust, solve problems, coordinate across departments, and proactively identify opportunities for improvement will directly impact homeowner satisfaction, guest experience, property performance, and the continued growth of our portfolio. Every interaction is an opportunity to strengthen relationships, elevate the quality of our homes, and reinforce the exceptional service Gibson Beach Rentals is known for throughout the Emerald Coast.

Key Responsibilities

Homeowner Relations

Communicate with assigned homeowners as needed regarding property-specific matters, providing timely and professional updates when appropriate.

Build strong, long-term homeowner relationships through responsiveness, follow-through, and proactive service.

Follow up on homeowner requests, concerns, and open items to ensure timely resolution.

Communicate property updates, maintenance recommendations, guest feedback, and operational insights.

Identify opportunities to improve homeowner satisfaction and strengthen owner retention.

Property Care & Quality Assurance

Monitor assigned properties to ensure they are well-maintained, guest-ready, and meeting company standards.

Conduct property inspections and document maintenance needs, housekeeping concerns, and recommended improvements.

Review guest and homeowner feedback to identify recurring issues and opportunities for improvement.

Assist with coordinating repairs, deep cleans, inspections, preventative maintenance, and property improvement projects.

Support the onboarding of new properties into the rental program.

Operational Coordination

Partner with Housekeeping, Maintenance, Guest Services, and Operations to address property needs.

Coordinate and follow up on work orders, maintenance requests, and operational concerns.

Maintain accurate records, inspection reports, photos, and homeowner communication notes.

Help resolve guest-impacting property issues quickly and professionally.

Support initiatives that improve property performance, guest satisfaction, and portfolio growth.

Required Qualifications

1+ years minimum experience in property management, vacation rentals, hospitality, real estate, homeowner relations, account management, or customer service mandatory.

Experience communicating professionally with homeowners, clients, guests, or customers.

Demonstrated ability to build and maintain strong professional relationships through communication, responsiveness, and follow-through.

Strong organizational and time management skills with the ability to manage multiple priorities simultaneously.

Excellent problem-solving skills and the ability to navigate challenges with professionalism and sound judgment.

Comfortable coordinating with multiple departments and stakeholders to achieve successful outcomes.

Proficiency with technology platforms, property management software, CRM systems, Breezeway, and Microsoft Office or Google Workspace.

Valid driver's license and reliable transportation.

Ability to conduct property inspections and travel throughout the portfolio as needed.

Preferred Qualifications

Knowledge of maintenance coordination, property inspections, and vendor management.

Familiarity with the Destin, Miramar Beach, Sandestin, or Panama City Beach markets.

Experience working in a fast-paced hospitality or property management environment.

Hourly Salary $19-$23

Bonus

Unit Growth Bonus

Paid time off such as PTO, sick days, and vacation days

Life insurance

Dental and Vision insurance

Retirement benefits or accounts

Long term and Short term disability insurance

Wellness programs

Employee recognition programs

Commuting/travel assistance

Schedule