Guest-Obsessed Shift Manager

Sonic Drive-In; Morgantown (AZ); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Sonic Drive-In is seeking a Restaurant Shift Manager to support the General Manager and Assistant General Manager in running daily restaurant operations for quality food, cleanliness, safety, and guest satisfaction.

The role involves hiring and training Great People, coaching for performance, and ensuring a SuperSONIC experience for every guest, even during peak hours. It requires leadership, strong communication, and a proactive, can-do attitude.

Qualifications

• Proven leadership and communication abilities.
• Ability to maintain high standards for self and team.
• Positive attitude during rushes or stressful situations.
• Resilience and adaptability to improve daily.

Responsibilities

• Assist with hiring, training, supervising and developing staff.
• Ensure guests have an enjoyable experience by maintaining service quality.
• Explain the big picture and rationale behind tasks to the team.
• Coach for better performance and celebrate team successes.
• Set clear expectations and provide ongoing feedback.
• Create an upbeat atmosphere during shifts to keep work enjoyable.
• Manage food, paper, labor, and guest service considerations.
• Enforce safety and sanitation standards and comply with laws.

Skills

Leadership

Communication

Positive attitude

Resilience

Willingness to learn

Prioritization

Math basics

Reading skills

Flexible hours

Job description

Sonic Drive-In is seeking a Restaurant Shift Manager to support the General Manager and Assistant General Manager in running daily restaurant operations for quality food, cleanliness, safety, and guest satisfaction.

The role involves hiring and training Great People, coaching for performance, and ensuring a SuperSONIC experience for every guest, even during peak hours. It requires leadership, strong communication, and a proactive, can-do attitude.