Shift Manager

Sonic Drive-In; Morgantown (AZ); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

Sonic Drive-In is seeking a Restaurant Shift Manager to support the General Manager and Assistant General Manager in running daily restaurant operations for quality food, cleanliness, safety, and guest satisfaction.

The role involves hiring and training Great People, coaching for performance, and ensuring a SuperSONIC experience for every guest, even during peak hours. It requires leadership, strong communication, and a proactive, can-do attitude.

Qualifications

• Proven leadership and communication abilities.
• Ability to maintain high standards for self and team.
• Positive attitude during rushes or stressful situations.
• Resilience and adaptability to improve daily.

Responsibilities

• Assist with hiring, training, supervising and developing staff.
• Ensure guests have an enjoyable experience by maintaining service quality.
• Explain the big picture and rationale behind tasks to the team.
• Coach for better performance and celebrate team successes.
• Set clear expectations and provide ongoing feedback.
• Create an upbeat atmosphere during shifts to keep work enjoyable.
• Manage food, paper, labor, and guest service considerations.
• Enforce safety and sanitation standards and comply with laws.

Skills

Leadership

Communication

Positive attitude

Resilience

Willingness to learn

Prioritization

Math basics

Reading skills

Flexible hours

Job description

Restaurant Shift Manager

WE ARE HIRING FOR BOTH FULL-TIME AND PART-TIME SHIFT MANAGERS!

The Job:

As a SONIC Drive-In Shift Manager, you are responsible for assisting the General Manager and Assistant General Manager in managing the daily operations of the restaurant to provide quality food in a clean, safe, and efficient manner so that guests will have an enjoyable experience at the SONIC Drive-In. Responsibilities include:

• Assist with hiring, training, supervising, managing, directing, and developing Great People ready to serve a SuperSONIC experience to every guest
• Making every guest a repeat customer by ensuring the guest leaves the lot satisfied every time
• Helping employees understand the big picture and their role by sharing the “why” behind tasks
• Celebrating team successes and coaching for better performance
• Setting clear expectations and providing continuous feedback throughout shift
• Creating an upbeat positive atmosphere during the shift that makes work fun
• Managing the majors: food and paper, labor, and guest service
• Maintaining and enforcing SONIC safety and sanitation standards
• Relentlessly complying with all federal, state, and local laws and regulations

What You’ll Need:

• Excellent leadership and communication skills
• High standards for self and the team
• Positive attitude, especially during rushes or stressful situations
• Resiliency – trying different approaches to solve a problem; working to get better every day
• Eagerness to learn and grow professionally and personally
• Ability to prioritize and complete tasks accordingly
• Effective communication skills; basic math and reading skills
• Willingness to work irregular hours, including nights, weekends, and/or holidays

The Fine Print:

As required by applicable law, SONIC Drive-In franchise organizations will make reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job.

Each franchise organization is an independent employer and thus responsible for making its own employment-related decisions. Nothing in these materials should be construed as the franchisor being involved in or having control over a franchise employee's essential terms and conditions of employment.