Guest Lead

standoutforgood

Virginia Beach (VA)

On-site

USD 19,000 - 25,000

Full time

5 days ago

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Benefits offered by this job

Competitive pay

Volunteer time

Paid time off

Employee discount

401k matching

Advancement

Job summary

Stand Out For Good, Inc. is seeking a Guest Lead at our Virginia Beach location to drive guest service, merchandising, and daily store operations in support of our mission to give back.

Reporting to Store Leadership, you will coach teammates, uphold Altar'd State guest service standards, maintain a warm, organized environment, and contribute to achieving sales goals while ensuring loss prevention and safety compliance. Prior retail experience is preferred.

Qualifications

Must be at least 20 years of age.
Previous retail experience preferred.
Physical ability to perform tasks including prolonged standing, bending, and lifting up to 30 pounds.

Responsibilities

Deliver an exceptional guest experience.
Coach associates on guest interactions and recognize performance.
Maintain a clean and presentable store environment and assist in merchandising.
Lead on duty as needed and adhere to loss prevention policies.

Skills

Guest service

Leadership

Coaching

Teamwork

Job description

169 - Lynnhaven Mall - Virginia Beach, VA

Who Are We?

Stand Out For Good, Inc. is a rapidly growing women's fashion company with 5 unique brands, in 130+ locations, across 38 states. Our stores feel like a sanctuary - a place of beauty from the inside out. From welcoming experiences and warm associates to thoughtfully curated products, our brands are built upon the founding principles of giving back and making a difference in the world.

Our Mission

"Stand Out. For Good". Those four words are more than just our motto, they are why we exist. From Mission Mondays, where 10% of our net proceeds go directly to local charitable organizations, to our long-standing partnership with Coprodeli USA, in which we are in the process of building 22 schools for impoverished communities in Peru, we are committed to giving back in meaningful ways to those in need.

Position Overview

Reporting to Store Leadership, the Guest Lead plays an important role in delivering and directing the activities required to achieve store goals. These activities include providing exceptional guest service, maintaining compelling visual presentations, ongoing associate development and effective operational compliance.

What We Offer

Competitive base pay
Paid Volunteer Time
Paid Time Off
Generous associate discount
401k with company match
Advancement opportunities

Primary Responsibilities

Consistently delivers an exceptional guest experience
Consistently adheres to Altar'd State's guest service standards
Acts as a positive role model, contributes to a culture of teamwork
Coaches associates on guest interactions, recognizes great performance
Demonstrates accountability and ownership of behaviors and results
Embraces feedback and uses it to drive positive change
Embraces change, leads through conflict and treats others with respect
Maintains a clean and presentable store environment
Assists in the construction of merchandising and window displays
Represents the brand well by adhering to dress and grooming standards
Completes opening/closing procedures as directed by management
Adheres to loss prevention policies and procedures
Participates in walk-throughs, communicates successes and opportunities
Serves as leader on duty as needed
Adheres to organizational Code of Conduct

Qualifications

Must be at least 20 years of age
Previous retail experience preferred
Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and / or squatting frequently. May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location. Must be able to lift and carry 30 pounds regularly without assistance.

Stand Out For Good, Inc. is an equal opportunity employer and values diversity. All employment decisions are decided on the basis of qualification, merit and business need. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

We are proud to share that our associates have made us one of Fortune's Best Companies to Work For! Recently, our team has received the following recognition: