Guest Gatehouse Security — Access Control & Safety

FirstService Residential; Town of Florida (NY); On-site; USD 42,000 - 54,000; Full time

Job summary

FirstService Residential in New York is seeking a Security Associate to welcome residents and guests, uphold safety, and maintain daily logs. You will operate electronic security systems and respond to emergencies in a professional manner.

This full-time position requires strong customer service, effective communication, and the ability to work shifts. Reading the Employee Handbook and adhering to procedures are required; bilingual skills are desirable.

Qualifications

• High school diploma or equivalency required.
• College level courses in business or hospitality preferred.
• Must possess strong customer service background.
• Two to three years of business experience in a similar position preferred.
• Command of information system hardware/software is required. Effective communication skills.
• Multiple language fluency is desirable.
• Strong customer service, communication, and interpersonal skills required.

Responsibilities

• Demonstrates excellent customer service, communication, and time management skills.
• Monitors and operates Electronic Security Control Systems and Emergency Response Systems.
• Responds to emergency situations in a timely manner.
• Monitors and controls access to the building.
• Accurately maintains daily logs, records, and forms.
• Maintains a safe and secure environment throughout the building/property.
• Follows safety procedures and maintains a safe work environment.
• Works shifts that are subject to change based on property needs.
• Needs to read and understand The Continental Employee Handbook/Security Standard Operating Procedures.
• Attends Security / Front Desk staff meetings.
• May be assigned other duties by the on-site Community Association Manager.

Skills

Customer service

Communication

Time management

Emergency response

Bilingual

Education

High school diploma or equivalency

Tools

Electronic security systems

Log management software

Job description

FirstService Residential in New York is seeking a Security Associate to welcome residents and guests, uphold safety, and maintain daily logs. You will operate electronic security systems and respond to emergencies in a professional manner.

This full-time position requires strong customer service, effective communication, and the ability to work shifts. Reading the Employee Handbook and adhering to procedures are required; bilingual skills are desirable.