Guest-Focused Server for Hotel Dining

Northwood Hospitality LLC; Charlotte (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Hotel Discounts

Paid Time Off

Employee Assistance program

Job summary

Northwood Hospitality LLC is seeking a Server to greet guests, take orders, and deliver food and beverages with a focus on exceptional dining experiences. You will ensure guest satisfaction, handle payments, and collaborate with kitchen staff and bartenders to maintain smooth service.

The role emphasizes friendly communication, accurate order taking, and adherence to sanitation and hotel‑level service standards in a fast-paced environment.

Qualifications

• Previous experience as a server in a restaurant or hotel setting.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail.
• Basic math skills.
• Ability to lift and carry trays of food and beverages.
• Food Handler's Certification (or willingness to obtain one).

Responsibilities

• Greet and welcome guests in a friendly and professional manner.
• Answer guest questions about the menu, specials, and beverage offerings.
• Take accurate food and beverage orders.
• Serve food and beverages in a timely and efficient manner.
• Anticipate guest needs and respond promptly to requests.
• Resolve guest complaints and issues in a courteous and timely manner.

Skills

Communication

Interpersonal skills

Fast-paced environment

Attention to detail

Basic math skills

Physical stamina

Education

Food Handler's Certification

Job description

Northwood Hospitality LLC is seeking a Server to greet guests, take orders, and deliver food and beverages with a focus on exceptional dining experiences. You will ensure guest satisfaction, handle payments, and collaborate with kitchen staff and bartenders to maintain smooth service.

The role emphasizes friendly communication, accurate order taking, and adherence to sanitation and hotel‑level service standards in a fast-paced environment.