Guest-Focused Server: Elevate Dining Experience

Commonwealth-Lodging-Management-LL; Columbia (SC); On-site; USD 17,000 - 25,000; Full time

Job summary

Commonwealth Lodging Management LLC is seeking a Restaurant Server to guest-relate, upsell menu items, and process payments in our hotel dining area. You will maintain a clean dining space, communicate clearly with guests and team members, and help ensure a high standard of service from arrival to departure.

The role requires strong guest relations, ability to multitask in a busy setting, and flexibility to work evenings, weekends, and holidays.

Qualifications

• Excellent guest service and courtesy.
• Upsell and guide guests on menu items.
• Process payments accurately and handle gratuities.
• Maintain high standards of cleanliness and sanitation.
• Adhere to health department regulations and safety standards.

Responsibilities

• Greet and seat guests, escort to tables in a welcoming manner.
• Present menus and offer detailed information on dishes and allergens.
• Take orders accurately using POS systems.
• Deliver food and drinks promptly and courteously.
• Clear dishes and reset tables for the next guests.
• Assist in upselling to enhance guest experience.
• Ensure cleanliness and organization of dining area throughout shift.
• Participate in daily staff briefings and stay informed about hotel features.

Skills

Guest relations

Communication

Teamwork

Attention to detail

Dependable

Tools

POS systems

Job description

Commonwealth Lodging Management LLC is seeking a Restaurant Server to guest-relate, upsell menu items, and process payments in our hotel dining area. You will maintain a clean dining space, communicate clearly with guests and team members, and help ensure a high standard of service from arrival to departure.

The role requires strong guest relations, ability to multitask in a busy setting, and flexibility to work evenings, weekends, and holidays.