Guest-Focused Server Assistant, Oceanfront Sushi Lounge

Four Seasons Hotels and Resorts; Kailua (HI); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

On-site Physical Therapist

Gym access

Holiday pay

Robust Benefits

401K Plan

Uniform provided

Free employee meals

Worldwide stays for employees

Training and development

Job summary

Four Seasons Resort Hualālai is seeking a Server Assistant to join NOIO, our oceanfront Japanese sushi lounge and omakase dining experience. You will support the dining room team, ensure guest satisfaction, and participate in delivering exceptional service with warmth and attention to detail.

Responsibilities include assisting servers, describing menu items, food delivery support, and maintaining spotless service stations in a fast-paced, guest-centric environment.

Qualifications

• Legal authorization to work in the United States.
• Three to twelve months of restaurant, food & beverage, or related experience required.
• Previous restaurant, hospitality, food & beverage, or customer service experience preferred.
• Strong interpersonal and communication skills.
• Ability to work effectively in a fast-paced, team-oriented environment.
• Passion for hospitality and creating memorable guest experiences.
• Flexible availability, including weekends and holidays.

Responsibilities

• Supporting Restaurant Servers with attentive, anticipatory service throughout the guest dining experience.
• Greeting guests warmly and professionally while delivering the personalized hospitality for which Four Seasons is known.
• Serving food and beverages while confidently describing menu selections and presentations.
• Assisting with food delivery from the kitchen and ensuring meals are presented accurately and efficiently.
• Stocking and maintaining linens, china, silverware, glassware, and service stations to Four Seasons standards.
• Preparing condiments, garnishes, and mise en place for service.
• Resetting, cleaning, and maintaining tables and dining areas throughout service.
• Assisting with buffet, station, and dining room setup and breakdown.
• Anticipating guest needs and responding promptly to requests while creating meaningful connections with guests.
• Maintaining cleanliness, organization, and food safety standards at all times.

Skills

Interpersonal skills

Communication skills

Teamwork

Fast-paced environment

Job description

Four Seasons Resort Hualālai is seeking a Server Assistant to join NOIO, our oceanfront Japanese sushi lounge and omakase dining experience. You will support the dining room team, ensure guest satisfaction, and participate in delivering exceptional service with warmth and attention to detail.

Responsibilities include assisting servers, describing menu items, food delivery support, and maintaining spotless service stations in a fast-paced, guest-centric environment.