Sensei-Style Server — Luxury Resort Dining Experience

Four Seasons; Lanai City (HI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Hourly Rate: $18

Competitive wages

Complimentary Employee Meals & Dry Cle

Cleaning for Employee Uniforms

Inclusive and diverse employee engagem

Learning and development programs

Job summary

Four Seasons Lanai is seeking a passionate Server to deliver warm, attentive service to guests, guiding them through the dining experience and ensuring every need is met with professionalism and care. Responsibilities include guiding menu selections, accurately entering orders into the POS, delivering food and beverages, and maintaining high dining room standards.

Successful candidates will be able to work seven days a week, with flexibility for shifts.

Qualifications

• Experience in hospitality is preferred.
• Ability to welcome guests and guide them through dining experiences.
• Ensure professionalism and care in guest interactions.

Responsibilities

• Guide guests through menu selections with detailed knowledge of food, beverages, preparation methods, and restaurant offerings.
• Accurately enter orders and special requests into the POS system while coordinating with the kitchen to ensure timely and accurate service.
• Verify and deliver food and beverage orders, ensuring quality standards and dietary requirements are met.
• Anticipate guest needs, provide thoughtful recommendations, and promptly resolve questions, concerns, and special requests.
• Maintain reservation and guest information accurately while supporting seamless service flow.
• Perform attentive table service, including water service, clearing, resetting, and maintaining dining areas to restaurant standards.
• Process guest checks, cash and credit card transactions, and authorized adjustments in accordance with established procedures.
• Assist with opening, closing, cleaning, and setup of dining rooms and service stations to ensure operational readiness.
• Foster a warm, welcoming atmosphere while consistently upholding luxury hospitality and service standards.

Skills

Guest service

POS system

Communication

Tools

POS system

Job description

Four Seasons Lanai is seeking a passionate Server to deliver warm, attentive service to guests, guiding them through the dining experience and ensuring every need is met with professionalism and care. Responsibilities include guiding menu selections, accurately entering orders into the POS, delivering food and beverages, and maintaining high dining room standards.

Successful candidates will be able to work seven days a week, with flexibility for shifts.