Guest-Focused Server Assistant | Busser

Olympia Hospitality; Louisville, Northern (KY, KY); Hybrid; USD 17,000 - 23,000; Full time

Benefits offered by this job

Health coverage

401K with match

Paid time off

Holidays

Earned wage access

Life insurance

Disability insurance

Employee assistance program

Travel discounts

Job summary

Olympia Hospitality in Louisville, KY is seeking a friendly Server to ensure guests have a positive dining experience and feel welcome from arrival to departure.

You will assist with expo line prep, maintain fresh condiment stations, describe menu items, and upsell to enhance guest satisfaction while using the POS system.

We value teamwork, reliability, and a guest-first attitude as you contribute to a supportive, health-conscious workplace with flexible shifts.

Qualifications

• Experience delivering high level customer service and ensuring guest satisfaction.
• Strong communication with guests and team members to fulfill requests.
• Ability to stay organized and attentive in a fast-paced restaurant.
• Ability to work well under pressure and maintain composure during busy periods.

Responsibilities

• Assist expo line and carry-out supplies for service.
• Keep condiment stations stocked and ensure cleanliness of service areas.
• Know menu items, prices, daily specials; describe items to guests.
• Upsell menu items when appropriate to enhance guest experience.
• Provide courteous guest service and respond promptly to requests.
• Operate POS to ring in orders and assist with payment processing as needed.
• Confirm orders, note allergies, and relay to kitchen before sending out.
• Close checks and file payments securely at end of shift.
• Maintain stock of supplies, plates, utensils, and napkins daily.
• Stock and clean refrigerators with beverages and dairy products.

Skills

Customer service

Communication

Attention to detail

Work under pressure

Education

High school diploma or equivalent

Job description

Olympia Hospitality in Louisville, KY is seeking a friendly Server to ensure guests have a positive dining experience and feel welcome from arrival to departure.

You will assist with expo line prep, maintain fresh condiment stations, describe menu items, and upsell to enhance guest satisfaction while using the POS system.

We value teamwork, reliability, and a guest-first attitude as you contribute to a supportive, health-conscious workplace with flexible shifts.