Guest-Focused Retail Sales Pro

Macy's, Inc.; Pittsburgh (Allegheny County); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid time off

Holidays

Employee assistance program

Merchandise discounts

Performance incentives

Job summary

Macy’s, Inc. is seeking a Retail Selling Colleague to blend friendly service with practical product guidance on the sales floor. You will greet customers, understand their needs, and connect them with the right products while keeping the store welcoming and organized.

You’ll work with a team to hit daily sales goals and assist with fitting rooms, merchandising, and customer engagement. This role requires teamwork, hospitality, and consistent performance with weekend and holiday schedules.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Clear communication with customers, co-workers and supervisors.
• Ability to read and understand employment policies and safety rules.
• Comfort with teamwork and collaborating in a busy retail environment.
• Willingness to meet daily sales goals and learn product details.

Responsibilities

• Create welcoming, personalized shopping experiences for customers.
• Assist on the sales floor and in fitting rooms; maintain a clean, organized store.
• Greet customers, demonstrate products, and upsell with genuine hospitality.
• Support merchandise moves, signage updates, and pricing when needed.
• Finish interactions by thanking customers and reinforcing loyalty programs.

Skills

Availability

Communication

Teamwork

Customer interaction

Goal-oriented

Tech devices

Job description

Macy’s, Inc. is seeking a Retail Selling Colleague to blend friendly service with practical product guidance on the sales floor. You will greet customers, understand their needs, and connect them with the right products while keeping the store welcoming and organized.

You’ll work with a team to hit daily sales goals and assist with fitting rooms, merchandising, and customer engagement. This role requires teamwork, hospitality, and consistent performance with weekend and holiday schedules.