Guest-Focused Retail Associate – Service & Stocking

Roses Discount Stor; South Point (OH); On-site; USD 26,000 - 36,000; Full time

Job summary

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers, greeting them, assisting with merchandise, and processing transactions. The role may include unloading trucks, stocking shelves, and maintaining store standards.

Qualifications

• Customer-focused service mindset and ability to engage customers.
• Strong communication and problem-solving abilities.
• Ability to follow directions, work in a retail setting, and maintain store standards.

Responsibilities

• Greet customers and assist with merchandise selection.
• Complete transactions accurately using the POS system.
• Unloading trucks, stocking shelves, and maintaining a clean store.
• Monitor safety and ensure a secure shopping environment.
• Other duties as assigned to support store operations.

Skills

Customer focus

Developing potential

Results driven

Strong organizational skills

Communication skills

Problem solving/decision making

Job knowledge & relationship mgmt

Education

High School or better

Job description

Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.

As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers, greeting them, assisting with merchandise, and processing transactions. The role may include unloading trucks, stocking shelves, and maintaining store standards.