Guest-Focused Retail Associate & Merchandising Pro

Ross Stores, Inc.; Gadsden (AL); On-site; USD 24,000 - 30,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers with eye contact and a friendly smile, assist with merchandise, and help maintain clean, well stocked departments in line with store standards.

You will follow safety procedures, manage basic transactions, and support loss prevention awareness. The role requires teamwork, reliable attendance, and the ability to adapt to store priorities across areas as business needs require.

Qualifications

• Effectively communicate with Customers, Associates and Store Leadership in a friendly, respectful, cooperative and pleasant manner.
• Ability to perform basic mathematical calculations commonly used in retail environments.

Responsibilities

• Provides friendly, professional customer service and greets customers; answers questions and assists with merchandise.
• Maintains safety on the sales floor and reports unsafe conditions to Store Leadership.
• Maintains a clean, organized store area and ensures proper merchandise presentation per guidelines.
• Performs daily tasks to support cash handling, transactions and store operations while following MOS policies.]
• Supports loss prevention awareness and follows store policies and procedures.

Skills

Customer service

Communication

Safety awareness

Job description

Ross Stores, Inc. is seeking a Retail Associate to deliver a positive shopping experience. You will greet customers with eye contact and a friendly smile, assist with merchandise, and help maintain clean, well stocked departments in line with store standards.

You will follow safety procedures, manage basic transactions, and support loss prevention awareness. The role requires teamwork, reliable attendance, and the ability to adapt to store priorities across areas as business needs require.