Guest-Focused Retail Associate — Hotel

Balboa Bay Resort & Club

Newport Beach (CA)

On-site

USD 21,025 - 29,945

Part time

14 days+
Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Balboa Bay Resort & Club in Newport Beach, CA is seeking an entry-level, part-time Guest Services/Store Associate to assist guests and team members with a friendly, efficient approach in delivering extraordinary hospitality.

You will greet guests, help them select items, handle sales at the register, wrap merchandise, and ensure clean, organized work areas while following safety policies.

Qualifications

  • Six months customer service or retail experience, preferably in a hotel/resort environment.
  • Possess a general knowledge of retail and cash handling procedures.
  • Requires ability to serve needs of guests through verbal face-to-face and telephone interactions.
  • Requires ability to perform basic math skills such as addition, subtraction, multiplication and division.

Responsibilities

  • Greet guests upon arrival and assist with merchandise selection.
  • Provide information about available items and upsell to maximize profitability while maintaining customer service.
  • Operate a cash register and handle payments in cash, credit card, or room accounts; balance and reconcile payments.
  • Wrap merchandise and pack orders for shipping.
  • Complete cleaning duties and keep work areas clean and organized.
  • Follow safety policies and report potential hazards to management.

Skills

Customer service
Cash handling
English proficiency
Multi-tasking
Communication skills

Education

High School diploma

Job description

Balboa Bay Resort & Club in Newport Beach, CA is seeking an entry-level, part-time Guest Services/Store Associate to assist guests and team members with a friendly, efficient approach in delivering extraordinary hospitality.

You will greet guests, help them select items, handle sales at the register, wrap merchandise, and ensure clean, organized work areas while following safety policies.

Get your free, confidential resume review.

or drag and drop your file here.

Similar jobs

Similar jobs worth comparing

Hospitality-Driven Retail Associate
Hospitality-Driven Retail Associate

BALBOA BAY CLUB VENTURES LLC • Newport Beach (CA)

On-site
USD 42,000 - 54,000
Guest Room Dining & Service Specialist
Guest Room Dining & Service Specialist

Newport Beach Country Club • Newport Beach (CA)

On-site
USD 22,000 - 25,000
In-Room Dining Concierge
In-Room Dining Concierge

BALBOA BAY CLUB VENTURES LLC • Newport Beach (CA)

On-site
USD 22,000 - 25,000
Guest Experience Retail Associate - Part Time
Guest Experience Retail Associate - Part Time

Noble-House-Hotels- • San Diego (CA)

On-site
USD 30,000 - 39,000
Free daily meal
Free parking
On-Demand Pay
+1
Seasonal Member Recreation Concierge - Club & Pool
Seasonal Member Recreation Concierge - Club & Pool

Balboa Bay Resort & Club • Newport Beach (CA)

On-site
USD 19,000 - 28,000
Hospitality Busser: Fast, Guest‑Focused Table Support
Hospitality Busser: Fast, Guest‑Focused Table Support

BALBOA BAY CLUB VENTURES LLC • Newport Beach (CA)

On-site
USD 23,000 - 32,000
Guest Experience Retail Associate
Guest Experience Retail Associate

Noble House Hotels & Resorts • San Diego (CA)

On-site
USD 32,000 - 39,000
Free daily meal
Free parking
On-Demand Pay
+2
Hotel Housekeeping Team Lead
Hotel Housekeeping Team Lead

Balboa Bay Resort & Club • Newport Beach (CA)

On-site
USD 33,000 - 37,000
Guest Experience Coordinator — Part-Time Front Desk & Café
Guest Experience Coordinator — Part-Time Front Desk & Café

Bay Shores Peninsula Hotel • Newport Beach (CA)

On-site
USD 32,000 - 34,000
401k
Vacation leave
Sick leave
+1
On-Call Hotel Security & Guest Safety Agent
On-Call Hotel Security & Guest Safety Agent

Balboa Bay Resort & Club • Newport Beach (CA)

On-site
USD 19,000 - 32,000