Guest Room Dining & Service Specialist

Newport Beach Country Club; Newport Beach (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Newport Beach Country Club at Balboa Bay Resort, Newport Beach, CA, is seeking an Entry level Hospitality/Guest Services role. This full-time, on-site position involves delivering meals and amenities to guestrooms and event spaces with a focus on guest satisfaction.

Responsibilities include assisting with event setup, describing menu items, handling payments, and ensuring sanitation and safety standards are met. Requires a high school diploma or GED and 6 months of related experience or training.

Qualifications

• High school diploma or GED required or equivalent.

Responsibilities

• Delivers food, beverage, and other amenities to guests/m members in a timely manner using golf cart, hot box cart, or walking with a tray.
• Assists event staff with set-up, clean-up, and service of meeting/event rooms.
• Sets up food trays with proper settings and condiments and ensures order is complete before leaving the kitchen.
• Prepares cold food items, as required.
• Describes all menu items, methods of preparation and prices as needed. Maintains complete knowledge of all menu items. Upsells food and beverage items to maximize profitability.
• Processes guest payment transactions accurately and closes out purchases. Balances cash bank and all payment methods with accuracy to sales report.
• Picks up trays according to department specifications or upon guest request. Completes all assigned cleaning duties and keeps all storage areas cleaned and organized.
• Follows all standard food handling, sanitation, TIPS, and health department guidelines.
• Must wear non-slip, oil-resistant shoes and follow safety policies.

Education

High school diploma or GED

Job description

Newport Beach Country Club at Balboa Bay Resort, Newport Beach, CA, is seeking an Entry level Hospitality/Guest Services role. This full-time, on-site position involves delivering meals and amenities to guestrooms and event spaces with a focus on guest satisfaction.

Responsibilities include assisting with event setup, describing menu items, handling payments, and ensuring sanitation and safety standards are met. Requires a high school diploma or GED and 6 months of related experience or training.