In-Room Dining Concierge

BALBOA BAY CLUB VENTURES LLC; Newport Beach (CA); On-site; USD 22,000 - 25,000; Full time

Job summary

Balboa Bay Club Ventures LLC is seeking an entry-level In-Room Dining Attendant at Balboa Bay Resort in Newport Beach. You will deliver meals and amenities to guestrooms, interact with guests, and ensure timely, accurate service with a focus on guest satisfaction.

Role requires reading menu details, handling payments, and maintaining clean service areas. Must be 18+, with 21+ for alcohol and TIPS certification. Employment features day shifts at a premier hotel.

Qualifications

• High school diploma or GED and 6 months of related experience or training.
• Experience in food service and hospitality preferred.
• Ability to read, write, and speak English.
• Must be 18+; 21+ to serve alcohol; TIPS certification as scheduled.
• Valid driver's license if required to operate delivery vehicles.

Responsibilities

• Delivers food, beverage, and other amenities to guests/members in a timely manner using golf cart, hot box cart, or walking with a tray.
• Assists event staff with set-up, clean-up, and service of meeting/event rooms.
• Sets up food trays with proper settings and condiments and ensures order is complete before leaving the kitchen.
• Prepares cold food items, as required.
• Describes all menu items, methods of preparation and prices as needed; upsells to maximize profitability.
• Processes guest payment transactions accurately and closes out purchases; balances cash and all payment methods.
• Picks up trays and assists in cleaning and organizing workstations.
• Follows all standard food handling, sanitation, and health department guidelines.
• Must wear non-slip, oil-resistant shoes and comply with safety policies.

Skills

Customer service

Communication

Attention to detail

Multitasking

Education

High school diploma or GED

Tools

POS systems

Job description

Balboa Bay Club Ventures LLC is seeking an entry-level In-Room Dining Attendant at Balboa Bay Resort in Newport Beach. You will deliver meals and amenities to guestrooms, interact with guests, and ensure timely, accurate service with a focus on guest satisfaction.

Role requires reading menu details, handling payments, and maintaining clean service areas. Must be 18+, with 21+ for alcohol and TIPS certification. Employment features day shifts at a premier hotel.