Guest-Focused Retail Associate

Ross Stores, Inc.; Raleigh (NC); On-site; USD 26,000 - 36,000; Full time

Job summary

Ross Stores, Inc. seeks a Retail Associate to deliver a welcoming and friendly shopping experience. The role includes greeting customers, guiding them to products, processing transactions, and maintaining clean, well-merchandised sales floors.

You will collaborate with team members to meet store goals and uphold safety and loss-prevention standards. The position emphasizes attention to customer needs, accurate cash handling, and adherence to company standards in a fast-paced retail environment.

Qualifications

• Excellent customer service and communication skills.
• Ability to perform basic mathematical calculations.
• Friendly, professional demeanor and teamwork.

Responsibilities

• Greet customers and assist with questions to ensure a positive shopping experience.
• Maintain store presentation and merchandising according to guidelines.
• Operate cash register and handle transactions accurately.
• Assist in store cleanliness and safety, including routine cleaning tasks.
• Follow loss prevention policies and support store leadership.

Skills

Customer service

Effective communication

Basic math

Tools

PDTs

Registers

Job description

Ross Stores, Inc. seeks a Retail Associate to deliver a welcoming and friendly shopping experience. The role includes greeting customers, guiding them to products, processing transactions, and maintaining clean, well-merchandised sales floors.

You will collaborate with team members to meet store goals and uphold safety and loss-prevention standards. The position emphasizes attention to customer needs, accurate cash handling, and adherence to company standards in a fast-paced retail environment.