Guest-Focused Retail Associate for Customer Experience

Ross Stores, Inc.; Pottstown (Montgomery County); On-site; USD 21,000 - 27,000; Full time

Job summary

Ross Stores, Inc. is seeking a Retail Associate to welcome Customers, assist with merchandise, and ensure a positive shopping experience. The role emphasizes friendly service, clean store presentation, and adherence to company standards across all areas of the store.

Responsibilities include greeting Customers, answering questions, maintaining safety and cleanliness, and supporting merchandising and checkout processes with accuracy and courtesy.

Qualifications

• Effective communication with Customers, Associates and Store Leadership.
• Ability to perform basic mathematical calculations commonly used in retail.

Responsibilities

• Greet Customers and assist with merchandise, answering questions in a polite, knowledgeable manner.
• Maintain safe and clean store areas, follow loss prevention guidelines, and uphold brand standards.
• Assist with merchandising and stocking to ensure neat, organized presentation.
• Provide prompt responses to Customer inquiries and escalate to leadership as needed.
• Support cash handling and checkout processes with accuracy and friendliness.

Skills

Customer communication

Basic math

Job description

Ross Stores, Inc. is seeking a Retail Associate to welcome Customers, assist with merchandise, and ensure a positive shopping experience. The role emphasizes friendly service, clean store presentation, and adherence to company standards across all areas of the store.

Responsibilities include greeting Customers, answering questions, maintaining safety and cleanliness, and supporting merchandising and checkout processes with accuracy and courtesy.