Guest-Focused Retail Associate

SSA Group; Honolulu (HI); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

On-Demand Pay Program

Meal Plan & Employee Discounts

Participation in a 401(k) program with

Tuition Discount

Bereavement Leave

Holiday pay

Paid sick leave

Job summary

SSA Group in Honolulu, Hawaii is seeking a friendly Retail Associate to help guests find what they need and enhance their visit. You will stock displays, ring up sales, maintain cleanliness, and support promotions while delivering SSA EXTRA Guest Service to every guest and client.

Strong interpersonal and communication skills are essential, as is the ability to work evenings, weekends, and holidays. Prior cashier experience is a plus; training is provided.

Qualifications

• Strong interpersonal and communication skills.
• Thrive in a team environment while having the ability to work independently and demonstrated flexibility in a fast-paced environment.
• Demonstrated ability to understand and implement written and verbal instructions.
• Computer knowledge and skill level basic POS systems, and Excel.
• Physical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting.
• Ability to work varied hours/days, including nights, weekends and holidays, as needed.

Responsibilities

• Fulfill guest’s needs quickly and efficiently.
• Inform retail leadership in a timely manner when item quantities are low or special request. Working with warehouse team to pull & fill items as necessary.
• Relay relevant comments received from customers directly to supervisor.
• Maintain a clean, safe and organized work environment.
• Uphold company policies and procedures.
• Perform the steps of SSA EXTRA Guest Service to ensure a memorable experience for every guest and client.
• Check and stock supplies in counter area, floor display, floor stands and cabinets neatly, accurately, and in a timely fashion.
• Clean tables, chairs, equipment as needed.
• Keep counter and floor in work or service area clean and free of debris.
• Maintain balanced cash drawer as assigned.
• Perform other related duties, tasks, and responsibilities as assigned from time to time.
• Merchandise product to maximize sales.
• Increase sales by promotional items or suggestive selling.
• Supports unit in being an example for Company & Client guidelines with regard to Sustainability/Conservation efforts.
• Supports SSA / Unit in driving community effort through hiring efforts, engagement activities, and focus on opportunities of giving back.
• Perform other tasks as deemed necessary.

Skills

Interpersonal skills

Communication

Teamwork

Written instructions

Verbal instructions

POS systems

Excel

Physical stamina

Flexibility

Stands for long periods

Education

None required

Tools

POS systems

Job description

SSA Group in Honolulu, Hawaii is seeking a friendly Retail Associate to help guests find what they need and enhance their visit. You will stock displays, ring up sales, maintain cleanliness, and support promotions while delivering SSA EXTRA Guest Service to every guest and client.

Strong interpersonal and communication skills are essential, as is the ability to work evenings, weekends, and holidays. Prior cashier experience is a plus; training is provided.