Guest Experience Retail Sales Associate

SSA Consulting Group; Haleʻiwa (HI); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Overtime pay

On-Demand Pay

Meal Plan & Employee Discounts

401(k) with 15% company match

Tuition Discount

Bereavement Leave

Holiday pay

Paid sick leave

Job summary

SSA Group is seeking a Retail Associate in Hawaii to deliver outstanding guest service and drive sales across the retail area. You will assist customers, merchandise products, and maintain a clean environment while adhering to SSA policies and sustainability practices.

This role supports a vibrant guest experience with opportunities to work varied shifts, including evenings and weekends, in a fast-paced setting. Prior retail experience and basic POS knowledge are advantageous.

Qualifications

• Strong interpersonal and communication skills.
• Ability to work independently and within a team in a fast-paced environment.
• Physical ability to stand for extended periods and lift 10–35 lbs.

Responsibilities

• Fulfill guest’s needs quickly and efficiently.
• Inform leadership in a timely manner when item quantities are low or on special request; work with warehouse to pull and fill items as necessary.
• Relay relevant comments from customers to supervisor.
• Maintain a clean, safe and organized work environment.
• Uphold company policies and procedures.
• Perform SSA EXTRA Guest Service steps to ensure a memorable guest experience.
• Check and stock supplies in counter area, floor displays, and cabinets.
• Clean tables, chairs, equipment as needed.
• Keep counter and floor clean and debris-free.
• Maintain balanced cash drawer as assigned.
• Perform other related duties as assigned.
• Merchandise products to maximize sales.
• Increase sales by promotions or suggestive selling.
• Support unit in adopting Sustainability/Conservation practices and opportunities for teaching staff.

Skills

Customer service

Communication

Team collaboration

Flexibility

Attention to detail

Tools

POS systems

Excel

Job description

SSA Group is seeking a Retail Associate in Hawaii to deliver outstanding guest service and drive sales across the retail area. You will assist customers, merchandise products, and maintain a clean environment while adhering to SSA policies and sustainability practices.

This role supports a vibrant guest experience with opportunities to work varied shifts, including evenings and weekends, in a fast-paced setting. Prior retail experience and basic POS knowledge are advantageous.