Guest-Focused Restaurant Server — Day-1 Benefits & Growth

Lively Hotel at OAK; Oklahoma City (OK); Sur place; USD 15 000 - 21 000; Plein temps

Avantages offerts par ce poste

Insurance enrollment from DAY 1

Paid time off from DAY 1

Holiday pay from DAY 1

401(k) enrollment after 30 days

Hotel and travel discounts

Professional development and promotion

Résumé du poste

First Hospitality is seeking a Restaurant Server to provide attentive, dynamic tableside service for our guests. You will learn menu details, upsell recommendations, and deliver guest delight throughout the dining experience.

Role emphasizes proactive guest engagement, collaboration with the team, and upholding the restaurant vision with professional conduct in a fast-paced environment.

Qualifications

• Excellent verbal and written communication skills.
• Must be able to speak, read, and write in primary language(s) used in the workplace.
• 8+ hours per day; stand and walk frequently.
• Lift, lower, and maneuver up to 30 pounds frequently.

Responsabilités

• Prepare the restaurant for service by cleaning guest and service spaces and stocking essential supplies for ease of use.
• Learn details on each menu item to provide food and beverage recommendations to guests, highlighting unique restaurant offerings and specials.
• Accurately detail each order, ensuring accuracy and guest delight.
• Effectively engage and build rapport with guests to identify needs and ensure guest satisfaction.
• Proactively communicate special needs or requests and take ownership to resolve guest challenges, working collaboratively with the restaurant team.
• Maintain cleanliness of restaurant spaces throughout and after shift, completing side work and stocking as needed or assigned.
• Always maintain professionalism consistent with restaurant and company expectations.
• Know and communicate restaurant emergency procedures; inform and assist guests in emergencies.
• Take on additional tasks as necessary or assigned by restaurant leadership.

Connaissances

Communication

Guest service

Professionalism

Stamina

Description du poste

First Hospitality is seeking a Restaurant Server to provide attentive, dynamic tableside service for our guests. You will learn menu details, upsell recommendations, and deliver guest delight throughout the dining experience.

Role emphasizes proactive guest engagement, collaboration with the team, and upholding the restaurant vision with professional conduct in a fast-paced environment.