Guest-Focused Parking Ambassador

Premium Parking; New Orleans (LA); On-site; USD 18,000 - 21,000; Full time

Job summary

Premium Parking in New Orleans, LA seeks a friendly Parking Ambassador to greet guests, answer questions, and guide vehicles in busy parking facilities. This role supports event parking, maintains safety, and helps keep facilities clean and welcoming.

You'll work in a fast-paced environment with shifts including some evenings and weekends, using handheld devices for operations, and providing outstanding guest service while upholding safety and company standards.

Qualifications

• Strong customer service and communication skills.
• Ability to provide friendly, professional guest service.
• Ability to work independently and maintain professionalism at all times.
• Comfortable using smartphones or handheld devices for operational tasks (training provided).
• Ability to stand and/or walk for an entire shift.
• Ability to work outdoors in varying weather conditions.
• Ability to read and comprehend verbal instructions and written correspondence.

Responsibilities

• Greet guests and provide exceptional customer service from arrival to departure
• Answer questions about parking rates, payment options, directions, and site information
• Direct traffic and guide vehicles safely and efficiently into parking areas
• Assist guests with concerns and help resolve issues professionally
• Support event parking operations and high-traffic periods
• Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues
• Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns
• Promote a safe environment by following company procedures and reporting hazards or incidents

Skills

Strong customer service

Communication skills

Tools

Smartphone/Handheld devices

Job description

Premium Parking in New Orleans, LA seeks a friendly Parking Ambassador to greet guests, answer questions, and guide vehicles in busy parking facilities. This role supports event parking, maintains safety, and helps keep facilities clean and welcoming.

You'll work in a fast-paced environment with shifts including some evenings and weekends, using handheld devices for operations, and providing outstanding guest service while upholding safety and company standards.