Parking Experience Ambassador

Premium Parking; Bixby (OK); On-site; USD 24,000 - 42,000; Full time

Job summary

Premium Parking is hiring a Parking Ambassador to greet guests, answer questions, and guide vehicles in our facilities. You will help ensure a safe, welcoming environment and assist during high-traffic events, while maintaining clean, organized spaces outdoors in varying weather.

The role requires a friendly, guest-focused attitude, strong communication, and the ability to work independently in a fast-paced setting. Weekend availability is required, and on-site work is expected.

Qualifications

• Strong customer service and communication skills.
• Ability to provide friendly, professional guest service.
• Ability to work independently and maintain professionalism at all times.
• Comfortable using smartphones or handheld devices for operational tasks (training provided).
• Ability to stand and/or walk for an entire shift.
• Ability to work outdoors in varying weather conditions.
• Ability to read and comprehend verbal instructions and written correspondence.

Responsibilities

• Greet guests and provide exceptional customer service from arrival to departure.
• Answer questions about parking rates, payment options, directions, and site information.
• Direct traffic and guide vehicles safely and efficiently into parking areas.
• Assist guests with concerns and help resolve issues professionally.
• Support event parking operations and high-traffic periods.
• Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues.
• Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns.
• Promote a safe environment by following company procedures and reporting hazards or incidents.

Skills

Customer service

Communication

Independent work

Outdoor work

Smartphone literacy

Job description

Premium Parking is hiring a Parking Ambassador to greet guests, answer questions, and guide vehicles in our facilities. You will help ensure a safe, welcoming environment and assist during high-traffic events, while maintaining clean, organized spaces outdoors in varying weather.

The role requires a friendly, guest-focused attitude, strong communication, and the ability to work independently in a fast-paced setting. Weekend availability is required, and on-site work is expected.