Parking Guest Ambassador: Direct Traffic & Guest Care (Day Shift)

Park Place Parking & Fast Park and Relax; Coraopolis (Allegheny County); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical PPO/HDHP

Dental

Vision

Health Savings Account

Basic Life / AD&D

Disability Insurance

EAP

401(k)

PTO

Holiday Pay

Job summary

Fast Park & Relax is seeking a dependable Parking Guest Ambassador to help manage parking operations and support guests throughout their parking experience. This role helps maintain traffic flow, maximize parking capacity, and deliver outstanding service to customers.

Shifts are 8am–4pm, Monday–Friday. Responsibilities include directing vehicles, monitoring lots, enforcing rules, handling guest questions, and operating gates and payment systems. Outdoor work and weekend coverage may be required.

Qualifications

• High School Diploma or GED equivalent or an equivalent combination of education and experience.
• Minimum of one year of experience in dispatching, customer service or a related field.
• Experience handling high-volume phone calls and radio communications.
• Ability to read and interpret maps and directions.

Responsibilities

• Direct incoming and outgoing vehicles to available parking spaces using clear hand signals and verbal instructions
• Monitor parking lots to ensure efficient space usage and prevent congestion
• Enforce parking rules, including time limits and prohibited parking areas
• Respond to customer questions about parking availability, directions, and regulations
• Assist customers with parking‑related issues (lost tickets, lockouts, etc.)
• Communicate regularly with parking team members to ensure smooth operations
• Operate parking equipment, including gates, ticket dispensers, and payment systems
• Prepare reports on parking occupancy, revenue, and incident activity
• Maintain a clean, organized work area and ensure the safety and security of parking facilities
• Perform other related duties as assigned

Job description

Fast Park & Relax is seeking a dependable Parking Guest Ambassador to help manage parking operations and support guests throughout their parking experience. This role helps maintain traffic flow, maximize parking capacity, and deliver outstanding service to customers.

Shifts are 8am–4pm, Monday–Friday. Responsibilities include directing vehicles, monitoring lots, enforcing rules, handling guest questions, and operating gates and payment systems. Outdoor work and weekend coverage may be required.