Overnight Parking Guest Ambassador — Customer-First

Park Place Parking / Fast Park & Relax; Albuquerque (NM); On-site; USD 21,000 - 22,000; Full time

Job summary

Park Place Parking / Fast Park & Relax in Albuquerque, NM is seeking a dependable Parking Guest Ambassador to manage parking operations, direct traffic, assist guests, and maintain a safe, clean environment. The role contributes to efficient flow, high capacity utilization, and outstanding service.

The position requires strong customer service, calm handling of busy periods, and familiarity with parking systems or radio communications.

Qualifications

• 1+ year in dispatching, customer service or related field.
• Experience handling high-volume phone calls and radio communications.
• Ability to work overnight/weekends.
• High school diploma or GED required.

Responsibilities

• Direct incoming/outgoing vehicles to spaces using clear hand signals and verbal instructions.
• Monitor lots to optimize space usage and prevent congestion.
• Enforce parking rules, address time limits and prohibited areas.
• Assist guests with questions, lost tickets, lockouts, etc.
• Operate gates, ticket dispensers and payment systems.
• Prepare occupancy, revenue and incident reports; keep area safe and clean.

Skills

Customer service

Communication

Multitasking

English proficiency

Education

High School Diploma or GED

Tools

Two-way radios

Job description

Park Place Parking / Fast Park & Relax in Albuquerque, NM is seeking a dependable Parking Guest Ambassador to manage parking operations, direct traffic, assist guests, and maintain a safe, clean environment. The role contributes to efficient flow, high capacity utilization, and outstanding service.

The position requires strong customer service, calm handling of busy periods, and familiarity with parking systems or radio communications.