Guest Experience Parking Ambassador

Premium Parking; San Antonio (TX); On-site; USD 23,000 - 32,000; Part time

Job summary

Premium Parking in San Antonio is seeking a Parking Ambassador to welcome guests, answer questions about rates and directions, and guide vehicles safely into our facilities. This on-call, event-driven role offers varied shifts and requires a friendly, proactive attitude and the ability to work outdoors in changing weather.

You will help maintain a clean, organized site and resolve guest concerns professionally.

Qualifications

• Strong customer service and communication skills.
• Ability to provide friendly, professional guest service.
• Ability to work independently and maintain professionalism at all times.
• Comfortable using smartphones or handheld devices for operational tasks (training provided).
• Ability to stand and/or walk for an entire shift.
• Ability to work outdoors in varying weather conditions.
• Ability to read and comprehend verbal instructions and written correspondence.

Responsibilities

• Greet guests and provide exceptional customer service from arrival to departure
• Answer questions about parking rates, payment options, directions, and site information
• Direct traffic and guide vehicles safely and efficiently into parking areas
• Assist guests with concerns and help resolve issues professionally
• Support event parking operations and high-traffic periods
• Conduct routine walkthroughs to identify safety concerns, maintenance needs, or equipment issues
• Help maintain a clean, organized, and inviting parking facility by removing debris and reporting facility concerns
• Promote a safe environment by following company procedures and reporting hazards or incidents

Skills

Customer service

Communication

Independence

Outdoor work

Job description

Premium Parking in San Antonio is seeking a Parking Ambassador to welcome guests, answer questions about rates and directions, and guide vehicles safely into our facilities. This on-call, event-driven role offers varied shifts and requires a friendly, proactive attitude and the ability to work outdoors in changing weather.

You will help maintain a clean, organized site and resolve guest concerns professionally.