Guest-Focused Housekeeper & Room Attendant

Ram Hotels; Birmingham (AL); On-site; USD 15,000 - 19,000; Full time

Job summary

RAM Hotels in Alabama is seeking a Housekeeper/Room Attendant to maintain clean, welcoming guest rooms and contribute to a positive guest experience. The role requires a friendly, energetic team player who can work in a fast-paced environment and follow the Executive Housekeeper's directives.

Candidates should have at least six months of hospitality or janitorial experience, a high-school diploma, and good communication skills.

Qualifications

• High-school graduate or equivalent and a minimum of six months work-related experience (hospitality or janitorial experience - strongly preferred).
• Excellent customer service skills.
• Previous hospitality experience preferred.

Responsibilities

• Provide professional, friendly service; anticipate guests' needs and resolve concerns to ensure satisfaction.
• Clean and service guest rooms to standard; restock supplies and maintain room readiness.
• Follow brand standards and safety procedures; participate in training.
• Assist guests with information about local attractions and hotel amenities.
• Support housekeeping operations with prompt, reliable service.

Skills

Customer service

Communication

Teamwork

Physical stamina

Education

High-school diploma or equivalent

Job description

RAM Hotels in Alabama is seeking a Housekeeper/Room Attendant to maintain clean, welcoming guest rooms and contribute to a positive guest experience. The role requires a friendly, energetic team player who can work in a fast-paced environment and follow the Executive Housekeeper's directives.

Candidates should have at least six months of hospitality or janitorial experience, a high-school diploma, and good communication skills.