Guest-Focused House Attendant

Kimpton Hotels & Restaurants; Winston (FL); Vor Ort; USD 17.000 - 24.000; Vollzeit

Benefits dieser Stelle

Paid time off

Medical/dental/vision insurance

401k

Zusammenfassung

Kimpton Hotels & Restaurants in Winston, FL is seeking a hotel housekeeping team member to maintain cleanliness and provide outstanding guest service. You will actively advocate for the hotel, create personal guest experiences, and build relationships that encourage return visits.

Responsibilities include cleaning lobby areas, setting up meeting spaces, deep cleaning assigned areas, supporting lobby events, and delivering items to rooms. A focus on friendly, responsive service is essential.

Qualifikationen

• High School Diploma is preferred.
• 1 year of experience in customer service or similar position.
• Previous housekeeping experience is a plus.

Aufgaben

• Maintain the lobby, hallways, public areas, including the sidewalk, brass awning poles, signage, entrance, and alley are kept clean.
• Clean and set-up meeting room functions according to the function sheets.
• Deep cleaning of areas including the shampooing of rooms and public spaces as assigned.
• Set up and maintain complimentary hotel lobby functions including the morning coffee service and nightly concierge events.
• Deliver housekeeping items (hair dryers, ironing boards, irons, etc.) to guest rooms upon request from the front desk.
• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
• Check and replenish your supplies and cleaning tools.
• Quickly respond to guest requests in a friendly manner.
• Return lost items with proper documentation to the Housekeeping Department.
• We all wear multiple hats here at Kimpton. You may need to take on responsibilities outside of this job post at times, as we all do.

Kenntnisse

Customer service

Verbal communication

Flexible schedule

Basic writing skills

Ausbildung

High School Diploma

Jobbeschreibung

Kimpton Hotels & Restaurants in Winston, FL is seeking a hotel housekeeping team member to maintain cleanliness and provide outstanding guest service. You will actively advocate for the hotel, create personal guest experiences, and build relationships that encourage return visits.

Responsibilities include cleaning lobby areas, setting up meeting spaces, deep cleaning assigned areas, supporting lobby events, and delivering items to rooms. A focus on friendly, responsive service is essential.