Guest-Focused Hospitality Team Member

Rhodes101; Farmington (MO); On-site; USD 30,000 - 42,000; Full time

Job summary

PAJCO, Inc. is hiring a hospitality-focused retail team member in Farmington, MO. You will uphold our mission and core values while delivering exceptional guest service and accurate sales transactions.

Responsibilities include maintaining product knowledge, merchandising, cash handling, safety, cleanliness, and adherence to company policies. A high school diploma or GED and a willingness to learn are preferred.

Qualifications

• Knowledge of hospitality, ethics, and organizational skills.
• Ability to think on your feet, learn quickly, and multitask in a fast-paced environment.
• Strong communication (verbal and written) and problem-solving abilities.
• Team-oriented with a desire to grow professionally.
• Passion to delight customers and make them feel valued.

Responsibilities

• Mission Statement: use and uphold company values.
• Guest Focus: respond promptly to feedback and engage guests by name when appropriate.
• Product Knowledge: stay informed about products, promotions and advertising.
• Work Ethic: assist in maintaining store appearance through daily/weekly tasks.
• Cash Controls: manage cash with accuracy and daily tolerance."
• Merchandising: support floor moves, displays, and housekeeping.
• Replenishment: assist with stock replenishment and floor coverage.
• Policies and Procedures: follow all company rules, signage, pricing, and loss prevention.
• Sales: complete transactions accurately and encourage purchases.
• Safety: maintain safe working conditions and report hazards.
• Cleanliness: keep the store welcoming and tidy.
• Extra Stuff: perform additional duties as assigned.

Skills

Hospitality knowledge

Ethical conduct

Organizational skills

Multitasking

Learning agility

Active listening

Verbal communication

Written communication

Problem solving

Critical thinking

Troubleshooting

Teamwork

Growth mindset

Customer focus

Education

High school diploma or GED

Job description

PAJCO, Inc. is hiring a hospitality-focused retail team member in Farmington, MO. You will uphold our mission and core values while delivering exceptional guest service and accurate sales transactions.

Responsibilities include maintaining product knowledge, merchandising, cash handling, safety, cleanliness, and adherence to company policies. A high school diploma or GED and a willingness to learn are preferred.